Microsoft Dynamics Partner Roundup: Services in China; Contact center; D365 backups; CX acquisition

May 24 2019

In this week’s Microsoft Dynamics Partner News Roundup:

  • BitTitan and 21Vianet Blue Cloud expand partnership to meet Office 365 Growth in China
  • Bright Pattern Contact Center now available on Microsoft AppSource
  • AvePoint Dynamics 365 Backup now available on Ingram Micro Cloud Marketplace
  • Avtex and NuSoft Solutions combine to create Microsoft business applications powerhouse

BitTitan and 21Vianet Blue Cloud expand partnership to meet Office 365 Growth in China

BitTitan, the developer of MigrationWiz, has broadened its partnership with Shanghai Blue Cloud Technologies Co., Ltd, the official operator and service provider of Microsoft Azure, Office 365 and Microsoft Dynamics 365 in China, by making its popular MigrationWiz User Migration Bundle available in the Chinese cloud-services market.

The User Migration Bundle will offer Microsoft partners and IT professionals in the Chinese market a single solution to move customers to the cloud faster and more securely, according to officials of the two companies.

Built on Azure, the User Migration Bundle expands the capabilities of MigrationWiz by offering mailbox, document and personal-archive migration, as well as remote configuration tools for Microsoft Outlook.

“21Vianet Blue Cloud is proud to have partnered with BitTitan for the past four years, we are confident with our cooperation and look forward to continuing our partnership and expanding our services to provide exceptional solutions to our customers in China,” said Wing-Dar Ker, CEO of 21Vianet Blue Cloud, in a statement.

Bright Pattern Contact Center now available on Microsoft AppSource

Bright Pattern, a provider of omnichannel cloud contact center software has announced the availability of Bright Pattern Contact Center on Microsoft AppSource.

Bright Pattern integrates with Microsoft Dynamics 365 and promises to help Microsoft customers manage increasing contact volume and increase agent productivity and performance, according to company officials.

Bright Pattern Contact Center integration for Dynamics 365 enables agents to handle customer inquiries over the phone, chat, and SMS/text simultaneously from within Dynamics 365. In addition, agents have easy-to-use click-to-call icons within Dynamics 365, so that can handle problems more quickly, officials said.

AvePoint Dynamics 365 Backup now available on Ingram Micro Cloud Marketplace

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