Data from voice calls will feed into Azure, productivity, business apps systems, companies state.
A new mobile sales experience, service integrations, a quickly approaching deadline for customers, and a lot more
A range of improvement, including launch of new apps in the October 2020 to March 2021 timeframe.
Microsoft Business Applications Summit (MBAS) 2020 kicks off by calling out recent efforts to address the global health and economic crisis.
D365 Sales app deployed to production in under two weeks, with plans to add Customer Service and Marketing.
A selection of the latest insights from the Dynamics 365 Customer Engagement blogs
The latest Azure updates from Microsoft.
As legacy vendors have struggled, the property and housing market has become a particularly good fit for Dynamics 365 and the Power Platform.
Latest features and some due soon update Dynamics 365 Customer Service.
No-code chatbot solution for customer services promises to identify the right virtual agent use cases
