Across the product line, subject matter experts educated our readers on the latest features and emerging technology from the Microsoft cloud
Adds pre-built integration of messaging channels with D365 Sales and Customer Service
How Andy Neal aimed to sell his Microsoft partner business on his own terms
Examining common use cases for location data in the context of marketing, sales, and service scenarios
Key features your subscription and recurring billing management app must have and how it should work in the context of Dynamics 365 CRM
15 new and updated capabilities that are sure to improve customer experiences
Adds to company's Microsoft integration suite that includes Teams, Office 365, SharePoint
No-cost read and edit access to D365 CRM entities is coming to Teams users, Microsoft has announced
Backup and recovery SaaS offering will cover D365 Marketing, Sales, Customer Service, and Field Service applications
A selection of the latest insights from the Dynamics 365 CRM blogs
Customer xxperience overtakes price and product
Shift your focus from data to insight to produce the right product at the right time
How Dynamics 365 Customer Service and ITIL help Microsoft partners meet customer demand through technology and best practice
