Microsoft Dynamics & SMS/Text Messaging Platforms: 7 Things to Consider published by TrueDialog It’s important to find a truly native integration in order to realize the full benefit of using SMS/texting Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics Marketing Field Service Marketing Power Pages (Power Apps Portals) Project Operations Project Service Automation Sales Sales & Marketing
Benchmark Report: The State of Marketing in Microsoft Dynamics published by ClickDimensions Valuable insights on the State of Marketing in Microsoft Dynamics today Customer Engagement Customer Service Dynamics 365 Dynamics CRM Marketing Marketing Automation Power platform Sales Sales & Marketing
The Shift to Customer Experience in Retail published by Prodware Customer xxperience overtakes price and product AI Commerce Consumer Goods Contact Center Customer Engagement Customer Experience (CX) Customer Insights Customer Relationship Mgmt Customer Service Customer Service Customer Service Insights Customer Voice Direct Store Delivery (DSD) Dynamics 365 E-Commerce Email Management Fashion Footwear Marketing Marketing Automation Marketing Insights Mixed Reality Mobile Applications Portals Power Pages (Power Apps Portals) Power Virtual Agents Power platform Product Visualize Retail Retail POS Web Storefront
Achieving Greater Insight, Not Bigger Data published by Prodware Shift your focus from data to insight to produce the right product at the right time AI AI and Machine Learning Automated Data Collection Azure Consumer Goods Customer Engagement Customer Experience (CX) Customer Insights Customer Service Customer Service Insights Data Management Databases Dynamics 365 Fashion Field Service Field Service Internet of Things (IoT) KPIs Manufacturing Marketing Marketing Insights Mixed Reality Power BI Power platform Preventive Maintenance Product Visualize Retail Sales Sales Insights
How Dynamics CRM/CE Partners Benefit from ITSM Technology published by Prodware How Dynamics 365 Customer Service and ITIL help Microsoft partners meet customer demand through technology and best practice Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Hosting Services IT Asset Management (ITAM) IT Service Management (ITSM) Inventory Management KPIs Knowledge Management Microsoft Office 365 Portals Power Pages (Power Apps Portals) Power Virtual Agents Power platform Professional Services Robotic Process Automation (RPA) Service Management Software Time & Attendance User Adoption Workflow Management xRM
Innovative Microsoft Technologies for Non-Governmental Organizations (NGOs) published by proMX Read how a nature conservation organization improved their processes with Dynamics 365 Accounting BI and Reporting Customer Engagement Customer Relationship Mgmt Customer Service Donor Management Dynamics 365 Marketing Not For Profit Project Operations Project Service Automation Sales Workflow Management
How Emerging CX Technology Solutions Meet Evolving Customer Expectations published by Avtex, a TTEC Digital company Learn how you can leverage modern CX solutions to deliver high-quality, omnichannel experiences to your customers Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Financial Services Healthcare Insurance Media & Entertainment Medical Devices Retail Sales
The B2B Perspective on Marketing Resource Effectiveness published by ClickDimensions How are B2B marketers utilizing outside resources to optimize results? Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales Sales & Marketing
Travel and Hospitality Innovation in the Age of the Customer published by PowerObjects, An HCL Technologies Company A special report brought to you by One Connected Community Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Hospitality Travel & Leisure
Special Report: Measuring B2B Marketing Attribution published by ClickDimensions Survey results from 92 B2B marketers Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Email Management Marketing Marketing Automation Sales Sales & Marketing
