No-code chatbot solution for customer services promises to identify the right virtual agent use cases
The Dynamics 365 Banking Accelerator offers new ways to enhance customer engagement
Microsoft Dynamics customers get broader options, more complex outlook, partners say.
Unification of digital messaging add-ons includes future updates, says GM.
Dynamics 365 Product Insights, IoT Intelligence, and Connected Store offer pre-built ways to tie sensor data to business operations.
The CRM team from a major financial services firm in the midst of a cloud transformation initiative expects a major presence at Summit 2019.
A selection of the latest insights from the Dynamics 365-CRM blogs
Malin Donoso Martnes shares her journey to becoming the first-ever MVP for Dynamics 365 for Talent
A selection of announcements from the Dynamics partner channel
The story of how businesses are transforming their sales process within Microsoft Dynamics 365 CRM
Explore a complete guide to improve sales efficiency with Real-Time sales alerts and notifications in Microsoft Dynamics 365 CRM using Alerts4Dynamics
Maplytics- a robust mapping solution with advanced features of territory management, that empowers the sales team to improve their productivity
Discover the importance of repeatable sales processes and sales playbooks as a solution
The nonprofit society uses Maplytics to trace and plot the shelters that rescue the animals rendered homeless during the War and trace their needs for food, medicine, or o...
Alta Equipment Group uses Maplytics as a geo-mapping solution for its Salespeople and is used to optimize their commute time and daily schedule
Performance Brokerage Services was able to derive locational insights of prospective businesses near their new dealerships with the Radius search feature of Maplytic...
Radius Search and Optimized Routing work up as a team to aid the Trefor group in spotting the affected stations and assigning the right technicians there, quickly