Latest features and some due soon update Dynamics 365 Customer Service.
No-code chatbot solution for customer services promises to identify the right virtual agent use cases
The Dynamics 365 Banking Accelerator offers new ways to enhance customer engagement
Microsoft Dynamics customers get broader options, more complex outlook, partners say.
Unification of digital messaging add-ons includes future updates, says GM.
Dynamics 365 Product Insights, IoT Intelligence, and Connected Store offer pre-built ways to tie sensor data to business operations.
The CRM team from a major financial services firm in the midst of a cloud transformation initiative expects a major presence at Summit 2019.
A selection of the latest insights from the Dynamics 365-CRM blogs
Malin Donoso Martnes shares her journey to becoming the first-ever MVP for Dynamics 365 for Talent
Customer xxperience overtakes price and product
