No look back at 2018 would be complete without an examination of the many capabilities of Dynamics 365 for Customer Engagement
Kyle Hill has become an evangelist of sorts for artificial intelligence, IoT, and bots in the contexrt of Dynamics 365 for Customer Engagement.
A selection of announcements from the Dynamics partner channel
Attract module will offer access to Adobe e-sign capabilities with "no additional software or configuration needed"
Mohamed Mostafa, founder of TechLabs London fielded questions from Dynamics users about running an ISV during a webcast with MSDW
Webhook callback mechanisms can help to ensure a simple point-to-point topology and speed time to market
Why service providers must engage their clients with a value proposition built upon a cloud platform.
Microsoft emphasizes the "bring your own channel providers" ethos and bi-directional flow of actions and events.