Microsoft extends InsideView Insights OEM availability for Dynamics 365 Customer Engagement users

July 25 2019

Microsoft has changed its plans to end the OEM relationship with InsideView. Rather than sticking to the August 15, 2019 announced in January, Microsoft will support InsideView Insights for eligible Dynamics 365 Customer Engagement customers until the end of their current contracts.

InsideView made the announcement today. They also explained that customers must opt-in to extend their use the OEM usage. The company offered additional details on determining eligibility:

You are [eligible] if you originally purchased Dynamics 365 for Sales, Dynamics 365 Customer Engagement, or a Dynamics 365 plan prior to January 15, 2019 in the U.S. or Canada, and your current Dynamics contract began (or will begin) before August 15, 2019. If that’s you, take a minute to opt in now. 

InsideView has been partnering with Dynamics 365 and Dynamics CRM for over seven years. Their OEM arrangement began in 2012 and continued into the Dynamics 365 era starting in 2016. Insights offers additional data on CRM contacts as well as information on their connections and relationships, as discovered through tens of thousands of data sources that InsideView maintains.

So, it's good news for eligible customers. Once the subsidy ends, customers can continue using InsideView Insights (or Versium Predict) through a typical license agreement.

"We applaud Microsoft for listening to customer feedback and taking this action," wrote InsideView's Janice Bowens.

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