Omnichannel news & resources

Microsoft Dynamics Partner Roundup: AP automation; New strategic partnerships; Student information system

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

AP Automation Accounting Customer Engagement Document Automation Dynamics 365 Education Finance and Operations Financial Management Financial Services Invoice Processing Omnichannel Software

Microsoft Dynamics Partner Roundup: Advanced CRM activity planning; Acquisition due diligence; AX for shoe retailer; Omnichannel funding round

by MSDW Reporter
A selection of announcements from the Microsoft Dynamics partner channel
Commerce Customer Engagement Customer Relationship Mgmt Data Integration Dynamics 365 Dynamics AX Dynamics CRM Fashion Finance and Operations Manufacturing Marketing Omnichannel

Are retailers ready to link IT investment to customer experience? New report tracks multichannel experiences

by Jason Gumpert
Priorities and investments will vary, but impact on customer experience should be a constant criteria, say experts.
Commerce Customer Engagement Customer Service Customer Service Dynamics 365 Mobile Applications NRF BIG Show 2018 Omnichannel Retail Retail POS customer experience

Microsoft Dynamics Partner Roundup: HP taps CafeX; No-cost AX migrations/upgrades; Cloud collaboration; AX for warehousing

by Linda Rosencrance
A selection of announcements from the Microsoft Dynamics partner channel
Collaborative Workspaces Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Integration Dynamics 365 Dynamics AX Dynamics CRM Finance and Operations Inventory Management Omnichannel

Executive Q&A: Retail Realm on industry challenges, the promise of Dynamics 365 , and the evolving channel

by Dann Anthony Maurno
Afshin Alikhani describes an exciting time as a retail technology partner; also some perils for the Microsoft Dynamics channel.
Aerospace & Defense BI and Reporting Commerce Customer Engagement Distribution Dynamics 365 Dynamics AX Dynamics CRM Dynamics RMS Finance and Operations Manufacturing Omnichannel

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