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Customer Engagement news & resources

by Jason Gumpert

Plans for the Unified Client Interface, Omni-channel Engagement Hub and Universal Resource Scheduler will reshape customer service offering.

by Mohamed Mostafa

A Microsoft ISV partner success story that will hopefully inspire others to build and grow their own Microsoft Solutions ISV businesses

LATEST VENDOR RESOURCES

Celigo
Detailed solution feedback from an expert panel of independent evaluators from the Microsoft MVP (Business Applications) community
Connecting Software
Many organizations connect Dynamics CRM to their Dynamics NAV using Microsoft's out-of-the-box integration, but how can you achieve this for multiple NAV instances?