Microsoft shifts its Healthcare Bot to become the Azure Health Bot
No-code chatbot solution for customer services promises to identify the right virtual agent use cases
The latest updates on Microsoft cloud services and related partner offerings.
Learn how to make Dynamics 365 for Customer Engagement a tab on Teams for easy accesss to customer information
A focus on pre-built tools and algorithms, with integration to Customer Service, Customer Service Insights, Flow.
Fraud detection, Android support for mixed reality, and new customer service tools add to existing spring release plans.
Kyle Hill has become an evangelist of sorts for artificial intelligence, IoT, and bots in the contexrt of Dynamics 365 for Customer Engagement.
Microsoft Global Black Belt Murray Fife joins us to talk D365FO and all the best tech surrounding it.
Andrew King of WebSan Solutions returns to talk about the Microsoft technology that is winning over new and existing SMB customers.