Customer Engagement news & resources

A selection of announcements from the Microsoft Dynamics partner channel

Sales Navigator integration is improving, company says, and so are analytics tools like Customer Insights.

Updates aim to help sales, marketing professionals work better together.

Microsoft MVP James Crowter recaps Directions EMEA and previews Summit Nashville 2017 and what SMB users can expect to learn about the future of their investments.

With old ideas and rumors now put to bed, Dynamics SMB NAV & CRM partners have many reasons to be excited about Dynamics 365 in 2018.

One of Microsoft’s revamped leadership team explains the “new value” that LinkedIn, PowerApps, embedded Power BI and more deliver to Microsoft Dynamics users.

Insights enables more effective prospecting while Refresh keeps CRM data fresh

Partnership marries B2B social media tools with marketing automation from a Microsoft Dynamics 365 interface

A selection of insights on Microsoft Dynamics 365/CRM v9 from the Dynamics CRM blogs

New user of Azure infrastructure, Unified Interface, and Virtual Entities will contribute to the solution's evolution as an app platform, Microsoft believes.