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Customer Engagement news & resources

by Ruston Eads
Purchasing is a lesser-known functionality in Field Service Management, but is critical to ensuring technicians have the right products at the right time, advises Hitachi Sol...
by JC Quintana
True CRM manages relationships, not transactions, says consultant and author JC Quintana.
by Linda Rosencrance
This MVP seized opportunities to move from microcontrollers to .NET to Microsoft Dynamics CRM and Dynamics 365.

LATEST VENDOR RESOURCES

Connecting Software
Many organizations connect Dynamics CRM to their Dynamics NAV using Microsoft's out-of-the-box integration, but how can you achieve this for multiple NAV instances?
Connecting Software
Integrating Dynamics 365 with SharePoint presents numerous advantages, but you must follow the current best practices to avoid creating a security issue
Connecting Software
Learn how to align Dynamics 365 security with SharePoint, avoiding security risks and compliance issues and learning from the use case of the global manufacturer Liebherr
Connecting Software
As a leading Dynamics 365 implementation partner, ORBIS often has customers who discover that security roles and permissions are not automatically transferred to SharePoint
Connecting Software
How did Europe’s largest privately owned manufacturer of refrigerators and freezers solved the complex issue of preventing unauthorized accesses through SharePoint
ServiceTeam ITAM lets you leverage Microsoft Power Apps, Dynamics 365 and the Power Platform eco-system to proactively plan...