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Customer Engagement news & resources

by Linda Rosencrance
A selection of insights on Microsoft Dynamics 365/CRM v9 from the Dynamics CRM blogs
by Jason Gumpert
New user of Azure infrastructure, Unified Interface, and Virtual Entities will contribute to the solution's evolution as an app platform, Microsoft believes.
by Jason Gumpert
After an eventful week at Directions North America, Steve Mordue of RapidStart CRM joins us to look back at the impact of some key announcements.
by Koen Van
Before you buy, know the factors that contribute to the total cost of ownership in SaaS CRM.

LATEST VENDOR RESOURCES

Connecting Software
Many organizations connect Dynamics CRM to their Dynamics NAV using Microsoft's out-of-the-box integration, but how can you achieve this for multiple NAV instances?
Connecting Software
Integrating Dynamics 365 with SharePoint presents numerous advantages, but you must follow the current best practices to avoid creating a security issue
Connecting Software
Learn how to align Dynamics 365 security with SharePoint, avoiding security risks and compliance issues and learning from the use case of the global manufacturer Liebherr
Connecting Software
As a leading Dynamics 365 implementation partner, ORBIS often has customers who discover that security roles and permissions are not automatically transferred to SharePoint
Connecting Software
How did Europe’s largest privately owned manufacturer of refrigerators and freezers solved the complex issue of preventing unauthorized accesses through SharePoint
ServiceTeam ITAM lets you leverage Microsoft Power Apps, Dynamics 365 and the Power Platform eco-system to proactively plan...