Customer Engagement news & resources

Here's what you need to know about the customer-driven update process

Priorities and investments will vary, but impact on customer experience should be a constant criteria, say experts.

Dynamics consultants who go it alone find flexibility, job satisfaction, and leading-edge projects among the rewards

A selection of announcements from the Microsoft Dynamics partner channel

A selection of merger and acquisition announcements from the Microsoft Dynamics partner channel

Microsoft promises to showcase the future of intelligent retail, from digital customer experiences to productivity and collaboration solutions. 

The deal includes HGH Business Consultancy, augments To-Increase’s rental, leasing, transport, and services offerings.

Understand the growing danger of approaching your current and prospective customers with a "vanilla" approach to delivering their next business solution.

A selection of announcements from the Dynamics partner channel.

Dynamics 365 will no longer appear in Cortana’s notebook and prompts will cease, team says.