Telemarketing news & resources

Summit EMEA Preview: Calling all call center professionals

by Alan R. Earls
MVP Neil Parkhurst promises to put on good show in Dublin, providing “vision” on how to apply Dynamics 365, Unified Service Desk. 
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Summit EMEA 2018 Telecommunications Telemarketing Unified Service Desk

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Enhancing Customer Journeys - Deliver Exceptional Experiences with Copilot for Customer Service

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Turning Customer Complaints into Opportunities with Copilot for Customer Service

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Advanced Permissions Mapping Setup with CB Dynamics 365 To SharePoint Permissions Replicator

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The #1 Challenge with the Integration of Dynamics and SharePoint, and How to Overcome It

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How to Secure Dynamics 365 Documents in SharePoint Automatically

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Moving Your ERP to The Cloud

Avanade

Why and how to do it

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Roadmaps to Customer Excellence: E-commerce Innovation with Microsoft Dynamics Commerce

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Making sense of the e-commerce revolution

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Cyber Awareness: Better Appreciating the Human Risk Factor in Your Cyber Security Strategy

Prodware

Addressing cyber threats does not boil down to merely overhauling your technology.

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SaaS Acquisition and Retention Metrics for Sustainable Growth

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Subscription-based services can provide companies with an amount of data that is not available in traditional offerings

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Mastering ASC 842 and IFRS 16 and their impact on your Dynamics ERP

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Learn how to manage these changes and risks within your Dynamics ERP

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Unlocking Efficiency: How Città Revolutionized Productivity with Test Automation

TheTestMart
Discover how Città boosted productivity and cut testing hours by over 90% with innovative test automation in this case study
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Seamless Evolution: Explore JMP's Shift from Dynamics AX to D365 & Automated Testing with TheTestMart

TheTestMart
Discover how James M. Pleasants Company revolutionized their operations and enhanced efficiency by transitioning to automated testing
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MB2 Dental Scales Monthly Invoicing for 250 Locations Without Adding Overheads

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MB2 Dental needed a way to process thousands of monthly invoices across 250 locations without adding additional overhead

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Case study: Sunshine 811 Saves $15,000 Annually by Streaming Recurring Billing with Subscription Billing Suite

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Sunshine 811 struggled to gain complete visibility of its billing processes. Discover their journey to streamlining recurring revenue

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Jim Pattison Group Saves $70,000 Annually from Consolidating 150 Subsidiaries with Multi-Entity Management

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Discover how The Jim Pattison Group streamlined data management across 150 subsidiaries with Multi-Entity Management for Dynamics 365 Business Central

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Integrity HRP for Dynamics GP

Solutions to manage the entire employee lifecycle One place to recruit, onboard, track time, and more to help manage your...
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Integrity Data HRP for Business Central

Manage The Entire Employee Lifecycle With One Solution One place to hire, onboard, track time, pay and engage your people...
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BI4Dynamics AX - Business Intelligence for Microsoft Dynamics AX

BI4Dynamics AX is a standardized business intelligence solution on top of Microsoft Dynamics AX that covers all main...
Aerospace & Defense Agriculture Architecture Automotive BI and Reporting Boating Chemicals Construction Consumer Goods Data Warehousing Design & Decorating Distribution

BI4Dynamics NAV - Business Intelligence for Microsoft Dynamics NAV

BI4Dynamics NAV is a standardized business intelligence solution on top of Microsoft Dynamics NAV that covers all main...
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