Omnichnannel strategy can help you get the most out of Dynamics 365
How importing resource bookings can help reduce mistakes
D365 AI solution is "generally available" while others reach public and private preview milestones
Antti Pajunen says the award is the icing on the cake after years of professional progress.
Mike Dickerson, CEO of ClickDimensions, talks marketing skills gap and go-to market in new MSDW podcast
Discussing the well-known marketing technology firm, its evolution over the last two years, and some clues about its future.
OpenText and Contesto co-launch Extended ECM Enabler for Dynamics 365
How data, analytics, and AI tools are changing our approach to improving customer experience.
Plans for the Unified Client Interface, Omni-channel Engagement Hub and Universal Resource Scheduler will reshape customer service offering.
Previews of sales, customer service, marketing apps supply business cases for Microsoft's core AI technology
Learn from over 5,000 CRM implementations
The eCommerce industry has taken off and continues to grow
The insight and resource recommendations you need to improve your retention rates
Explore data from over 260 participants, benchmarking and comparing your marketing and sales strategy, progress and future plans.
Using automated workflows to send your messages
Enterprise Bank decided it was time to replace an older CRM system
Real-time visibility and centralized data with the implementation of Microsoft Dynamics CRM
Able to integrate existing Microsoft technology and move to the cloud
