Sales & Marketing news & resources

Bedrock Data aims to unify customer data across clouds with launch of Fusion

by Jason Gumpert
The SaaS solution offers pre-built connectors and automation technology that it says will eliminate most of the labor from data warehousing and BI efforts.
BI and Reporting Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Management Data Warehousing Dynamics 365 Dynamics CRM Marketing Power BI Power BI

MSDW Podcast: R "Ray" Wang on key themes of the Microsoft Biz Apps Analyst Forum

by Jason Gumpert
Digital feedback is key to Microsoft's current approach to biz apps, says Wang, and the Dynamics brand name could be taking a step back to support that.
Artificial Intelligence (AI) Azure BI and Reporting Business Performance Mgmt Business Process Mgmt Common Data Service Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Management Dataverse (CDS)

Enterprise analysts react to latest Microsoft Business Apps accomplishments, strategy

by Jason Gumpert
From Dynamics 365 to Power BI to LinkedIn and Adobe, analysts tweeted their way through a day's worth of roadmaps, demos, and planning.
CPQ (Configure, Price, Quote) Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Marketing Marketing Automation Power Automate SaaS Sales Sales & Marketing

LinkedIn Sales Navigator moves to quarterly release cycle, continues to broaden app platform reach

by MSDW Reporter
SNAP adds InsideSales.com, SugarCRM, Oracle Sales Cloud; Account pages get an updated look and new features.
Customer Engagement Customer Relationship Mgmt Dynamics 365 LinkedIn LinkedIn Sales Navigator Marketing SaaS Sales Sales & Marketing

Public preview of Microsoft Dynamics 365 for Marketing aims to showcase the customer experience platform model

by Jason Gumpert
Available in multiple countries now, with a plan for general availability in April 2018.
BI and Reporting Cloud Customer Engagement Customer Relationship Mgmt Data Integration Dynamics 365 Dynamics CRM Email Management LinkedIn LinkedIn Sales Navigator Marketing Marketing Automation

MSDW Podcast: Exploring the Dynamics 365 for Marketing Public Preview with Microsoft's Kishan Chetan

by MSDW Reporter
Learn what the public preview of the Marketing app means for partners, customers, and prospects.
Customer Engagement Dynamics 365 MSDW Podcast Marketing Marketing Automation Sales Sales & Marketing

Optimizing your Microsoft Dynamics CRM/365 ecosystem: Migrate, integrate, or consolidate?

by Zak Pines
What's the right approach to managing disparate data for Dynamics 365/CRM and its system siblings?
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Integration Data Management Data Migration Data Warehousing Dynamics 365 Dynamics CRM Marketing Marketing Automation

Microsoft Dynamics Partner Roundup: Advanced CRM activity planning; Acquisition due diligence; AX for shoe retailer; Omnichannel funding round

by MSDW Reporter
A selection of announcements from the Microsoft Dynamics partner channel
Commerce Customer Engagement Customer Relationship Mgmt Data Integration Dynamics 365 Dynamics AX Dynamics CRM Fashion Finance and Operations Manufacturing Marketing Omnichannel

InsideSales, Microsoft pledge to continue, expand partnership

by MSDW Reporter
Partnership “accelerates AI robustness” for sales teams with Microsoft social, email and business solutions, plus Azure and CDS
Artificial Intelligence (AI) Azure Common Data Service Customer Engagement Customer Relationship Mgmt Dataverse (CDS) Dynamics 365 Dynamics CRM Marketing Microsoft Corporate Power Platform Sales

How to differentiate your partner business in the crowded world of Microsoft Dynamics 365/CRM VARs

by Mohamed Mostafa
Understand the growing danger of approaching your current and prospective customers with a "vanilla" approach to delivering their next business solution.
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing

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Enterprise Bank: Powering Banking Services with Dynamics 365 CE|CRM

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Enterprise Bank decided it was time to replace an older CRM system

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EMCO Streamlines Services With Microsoft Dynamics 365 Sales

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Real-time visibility and centralized data with the implementation of Microsoft Dynamics CRM

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Able to integrate existing Microsoft technology and move to the cloud

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Synthetic Diamond Manufacturer, Element Six, Switches from SalesForce to Microsoft Dynamics CRM

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Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM with...
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