Sales & Marketing news & resources

MSDW Podcast: Learning more about Dynamics 365 Human Resources with Malin Donoso Martnes

by MSDW Reporter
Customer Engagement Customer Relationship Mgmt Dynamics 365 Event Management Finance and Operations HR Management Human Resources (Talent) MSDW Podcast Marketing Automation Power Automate Power Platform Sales & Marketing

Top Microsoft Dynamics 365 Customer Engagement articles of 2019

by MSDW Reporter

A look back at the top Dynamics 365 Customer Engagement expert articles of 2019

Business Process Mgmt Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Field Service Marketing Automation Project Management Sales & Marketing Workflow Management
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Microsoft Dynamics Profile: With startup launched, new MVP is following his dream

by Linda Rosencrance

Newly minted MVP Bruce Sithole shares his journey with Dynamics and Power Platform

Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM MVP Power Apps Power Platform Sales & Marketing
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Touchdown launches email marketing for Microsoft Dynamics 365

by MSDW Reporter

Start-up out of Sarbane Software uses parent's platform and ties into CRM data and processes.

Azure Customer Engagement Dynamics 365 Email Management Marketing Automation Sales & Marketing
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SalesSpark launches sales engagement solution for the Microsoft Dynamics 365, Power Platform ecosystem

by Jason Gumpert

Sales engagement is a hot sector that has largely missed the Microsoft business apps channel so far, says John Gravely.

Business Performance Mgmt Business Process Mgmt Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Power Apps Power Automate Power BI Power Platform Sales Sales & Marketing

From the Microsoft Dynamics 365 Customer Engagement/CRM Blogs: Business card scanner; Entity relationship behavior; Access issues workaround; Lead qualification

by MSDW Reporter

A selection of the latest insights from the Dynamics 365-CRM blogs

Customer Engagement Dynamics 365 Dynamics CRM Sales Sales & Marketing Security xRM
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Changing the Perspective (and Price Point) of Marketing Intelligence

by Tammy Hammond

What the emergence of pre-built intelligent dashboards means for marketers in the mid-market

BI and Reporting Customer Engagement Dynamics 365 Dynamics CRM KPIs Marketing Automation Sales & Marketing

MSDW Podcast: Paul Greenberg on the Commonwealth of Self-Interest and Microsoft's CRM stance

by Jason Gumpert
Customer Engagement Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM MSDW Podcast Power Apps Power Automate Power Platform Sales & Marketing
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RPA meets Microsoft Dynamics 365: Where native and third-party solutions fit as customer strategies evolve

by Eamon McCarthy Earls

Robotic process automation is here and it's redefining how customers and VARs approach processes for Microsoft Dynamics  365 apps.

Business Central Business Process Mgmt Customer Engagement Customer Relationship Mgmt Document Automation Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations
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The role of the modern CMO: A whole different ball game

by Sugeshni Subroyen

As marketers demand data-driven insights to ensure positive CX, marketing technology also continues to evolve and campaigns success is now determined by the resulting data.

Artificial Intelligence (AI) Azure Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Machine Learning (ML) Marketing Automation Sales & Marketing

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From CRM to Campaign: A Microsoft Partner’s Guide to Smarter Marketing Automation

emfluence

Sales Order Agent for Microsoft Dynamics 365 Business Central

WebSan Solutions

Specialized Views in Dynamics 365 CRM

Encore Business Solutions

Advanced View Controls in Dynamics 365 CRM

Encore Business Solutions

By the Power of Data! Using Marketing Forms in Dynamics 365 Customer Insights - Journeys

Coffee + Dunn
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2025 Microsoft Business Applications Partner Marketing Insights Report

MSDW Features
Exclusive new research from MSDW reveals how Microsoft Biz Apps partners and customers are navigating a rapidly evolving market
Azure Business Central Customer Engagement Dynamics 365 Finance and Operations Power Platform Sales & Marketing

Connect the Customer Journey with Dynamics and Marketing Automation

emfluence
Unify your CRM and marketing automation to deliver smarter, more connected customer experiences that drive revenue.
Customer Engagement Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Marketing Automation Sales Sales & Marketing

Salesforce 101: A Detailed Analysis for Positioning Dynamics 365

Seer 365
What to know about the architecture, ISV market, migrations, licensing, and more
Customer Engagement Customer Relationship Mgmt Dynamics 365 Sales & Marketing Salesforce

Integrating Dynamics 365 CE with Marketing Automation for Greater ROI

emfluence
Unlock the full potential of your CRM—discover how integrating D365 with marketing automation drives better results and greater ROI!
Customer Engagement Dynamics 365 Dynamics CRM Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales Sales & Marketing

Getting Started with Sales Nurturing and Marketing Automation

emfluence

Using automated workflows to send your messages

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Email Management Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing
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Boosting ROI with Dynamics 365 CRM and Marketing Automation: A Case Study

emfluence
Discover how Tension Corporation transformed its sales and marketing process by integrating CRM and marketing automation for better lead management and efficiency.
Customer Engagement Dynamics 365 Marketing Automation Sales & Marketing

EMCO Streamlines Services With Microsoft Dynamics 365 Sales

enVista

Real-time visibility and centralized data with the implementation of Microsoft Dynamics CRM

Call Tracking Chemicals Customer Engagement Customer Relationship Mgmt Data Management Dynamics 365 Dynamics CRM Loyalty Management Sales & Marketing
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Innovia Power BI Reports Packs

At Innovia Consulting, we developed a portfolio of reports in Power BI to help you see the meaning behind your data. With...
Accounting Auditing BI and Reporting Business Central Dynamics 365 Inventory Management Manufacturing Power BI Power Platform Process Manufacturing Purchasing Sales & Marketing

emfluence Marketing Platform

The emfluence Marketing Platform is so intuitive, you’ll swear it was built just for you! The emfluence Marketing Platform is...
Customer Engagement Customer Insights Dynamics 365 Dynamics CRM Email Management Event Management Marketing Marketing Marketing Automation Marketing Insights Power Apps Sales

Velaro

Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM with...
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing
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