Sales & Marketing news & resources

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Getting started with event management in Microsoft Dynamics 365 Marketing

by Stefano Tempesta

The entities and tools to get you started managing your events with D365.

Customer Engagement Dynamics 365 Event Management Marketing Sales & Marketing
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The rise of Dynamics 365 in the real estate, property, and housing market

by Mohamed Mostafa

As legacy vendors have struggled, the property and housing market has become a particularly good fit for Dynamics 365 and the Power Platform.

Azure Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Field Service Field Service Marketing Marketing Automation Power Apps Power Automate

MSDW Podcast: Microsoft MVP Ed Gonzales on advocacy, user adoption, and exploration

by MSDW Reporter
Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 MSDW Podcast Power Automate Power Platform Sales & Marketing
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Is the Marketing Cloud the Answer for the Dynamics 365 Marketer?

by Tammy Hammond

The case for investing in a marketing cloud to address common MarTech challenges around complexity, analytics, and customer experience.

BI and Reporting Customer Engagement Customer Relationship Mgmt Data Management Dynamics 365 Dynamics CRM KPIs Marketing Automation Sales & Marketing
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M12-funded Outreach introduces Dynamics 365 Sales integration for sales enablement

by MSDW Reporter

Outreach bi-directional sync works with D365, Outlook, LinkedIn, and LinkedIn Sales Navigator.

Business Process Mgmt Customer Engagement Dynamics 365 Sales Sales & Marketing
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Microsoft Dynamics Profile: For new MVP, a polymath mindset breeds D365 and Power Platform progress

by Linda Rosencrance

New Microsoft MVP Ed Gonzales explains his "polymath" approach to Dynamics 365 and Power Platform.

Business Process Mgmt Customer Engagement Customer Relationship Mgmt Customer Service Data Integration Distribution Dynamics 365 Finance and Operations MVP Manufacturing Power Apps Power Automate
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Microsoft to introduce two new Dynamics 365 apps: Project Operations, Finance Insights

by Jason Gumpert

D365 Project Operations, a replacement for PSA, promises a new solution for front and back office needs.

3PL AI Accounting Customer Engagement Customer Insights Customer Relationship Mgmt Dynamics 365 Finance and Operations Financial Management Forecasting Project Management Project Operations
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LinkedIn Sales Navigator to add improved contact integration for Microsoft Dynamics 365 Sales

by MSDW Reporter

Contact creation from Sales Navigator and data validation to improve the integration quality.

BI and Reporting Customer Engagement Customer Relationship Mgmt Data Integration Data Management Dynamics 365 LinkedIn Sales Navigator Power BI Power Platform Sales Sales & Marketing

From the Microsoft Dynamics 365 Customer Engagement and CRM Blogs: Customer insights; Organizer; Fixing errors; Import emails

by MSDW Reporter

A selection of the latest insights from the Dynamics 365 Customer Engagement-CRM blogs

BI and Reporting Customer Engagement Customer Relationship Mgmt Data Integration Dynamics 365 Dynamics CRM Sales & Marketing

MSDW Podcast: Learning more about Dynamics 365 Human Resources with Malin Donoso Martnes

by MSDW Reporter
Customer Engagement Customer Relationship Mgmt Dynamics 365 Event Management Finance and Operations HR Management Human Resources (Talent) MSDW Podcast Marketing Automation Power Automate Power Platform Sales & Marketing

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2025 Microsoft Business Applications Partner Marketing Insights Report

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Exclusive new research from MSDW reveals how Microsoft Biz Apps partners and customers are navigating a rapidly evolving market
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Connect the Customer Journey with Dynamics and Marketing Automation

emfluence
Unify your CRM and marketing automation to deliver smarter, more connected customer experiences that drive revenue.
Customer Engagement Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Marketing Automation Sales Sales & Marketing

Salesforce 101: A Detailed Analysis for Positioning Dynamics 365

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What to know about the architecture, ISV market, migrations, licensing, and more
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Integrating Dynamics 365 CE with Marketing Automation for Greater ROI

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Unlock the full potential of your CRM—discover how integrating D365 with marketing automation drives better results and greater ROI!
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Getting Started with Sales Nurturing and Marketing Automation

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Using automated workflows to send your messages

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Email Management Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing
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Enpro, Inc.: Gaining Efficiency With a New Dynamics 365 CRM System

Forvis Mazars
Integrating a new CRM system with an existing ERP system helped Enpro, Inc. increase efficiency.
Customer Engagement Dynamics 365 Field Service Field Service Manufacturing Power BI Power Platform Sales Sales & Marketing

Axiom: Dynamics 365 CRM System Improvements Enhance Sales Forecasting

Forvis Mazars
An upgraded CRM system led to improved sales processes with better forecasting for Axiom.
Customer Engagement Dynamics 365 Dynamics GP Engineering Sales Sales & Marketing

Haire Group: Transforming Operations With Microsoft Dynamics 365 CRM

Forvis Mazars
Haire Group’s Microsoft integration helped streamline processes and improve efficiency.
Customer Engagement Dynamics 365 Manufacturing Sales Sales & Marketing

Gaubert Oil: Reaping the Benefits of a Unified System with Microsoft Dynamics 365

Forvis Mazars
Gaubert Oil’s transition to Microsoft Dynamics 365 Marketing boosted productivity for employees.
Customer Engagement Dynamics 365 Marketing Marketing Automation Oil Sales Sales & Marketing

Hampel Oil Implements CRM for Oil & Gas to Help Improve Customer Relationships

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Explore how Hampel Oil uses a customized, pre-built CRM system to easily access customer information and manage share of wallet opportunities.
Customer Engagement Dynamics 365 Oil Sales Sales & Marketing Sales Quoting Sales and Operations Planning
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Innovia Power BI Reports Packs

At Innovia Consulting, we developed a portfolio of reports in Power BI to help you see the meaning behind your data. With...
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emfluence Marketing Platform

The emfluence Marketing Platform is so intuitive, you’ll swear it was built just for you! The emfluence Marketing Platform is...
Customer Engagement Customer Insights Dynamics 365 Dynamics CRM Email Management Event Management Marketing Marketing Marketing Automation Marketing Insights Power Apps Sales

Velaro

Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM with...
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