Sales & Marketing news & resources

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M12-funded Outreach introduces Dynamics 365 Sales integration for sales enablement

by MSDW Reporter

Outreach bi-directional sync works with D365, Outlook, LinkedIn, and LinkedIn Sales Navigator.

Business Process Mgmt Customer Engagement Dynamics 365 Sales Sales & Marketing
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Microsoft Dynamics Profile: For new MVP, a polymath mindset breeds D365 and Power Platform progress

by Linda Rosencrance

New Microsoft MVP Ed Gonzales explains his "polymath" approach to Dynamics 365 and Power Platform.

Business Process Mgmt Customer Engagement Customer Relationship Mgmt Customer Service Data Integration Distribution Dynamics 365 Finance and Operations MVP Manufacturing Power Apps Power Automate
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Microsoft to introduce two new Dynamics 365 apps: Project Operations, Finance Insights

by Jason Gumpert

D365 Project Operations, a replacement for PSA, promises a new solution for front and back office needs.

3PL Accounting Customer Engagement Customer Insights - Data Customer Relationship Mgmt Dynamics 365 Finance and Operations Financial Management Forecasting Project Management Project Operations
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LinkedIn Sales Navigator to add improved contact integration for Microsoft Dynamics 365 Sales

by MSDW Reporter

Contact creation from Sales Navigator and data validation to improve the integration quality.

BI and Reporting Customer Engagement Customer Relationship Mgmt Data Integration Data Management Dynamics 365 LinkedIn Sales Navigator Power BI Power Platform Sales Sales & Marketing

From the Microsoft Dynamics 365 Customer Engagement and CRM Blogs: Customer insights; Organizer; Fixing errors; Import emails

by MSDW Reporter

A selection of the latest insights from the Dynamics 365 Customer Engagement-CRM blogs

BI and Reporting Customer Engagement Customer Relationship Mgmt Data Integration Dynamics 365 Dynamics CRM Sales & Marketing

MSDW Podcast: Learning more about Dynamics 365 Human Resources with Malin Donoso Martnes

by MSDW Reporter
Customer Engagement Customer Relationship Mgmt Dynamics 365 Event Management Finance and Operations HR Management Human Resources (Talent) MSDW Podcast Marketing Automation Power Automate Power Platform Sales & Marketing

Top Microsoft Dynamics 365 Customer Engagement articles of 2019

by MSDW Reporter

A look back at the top Dynamics 365 Customer Engagement expert articles of 2019

Business Process Mgmt Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Field Service Marketing Automation Project Management Sales & Marketing Workflow Management
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Microsoft Dynamics Profile: With startup launched, new MVP is following his dream

by Linda Rosencrance

Newly minted MVP Bruce Sithole shares his journey with Dynamics and Power Platform

Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM MVP Power Apps Power Platform Sales & Marketing
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Touchdown launches email marketing for Microsoft Dynamics 365

by MSDW Reporter

Start-up out of Sarbane Software uses parent's platform and ties into CRM data and processes.

Azure Customer Engagement Dynamics 365 Email Management Marketing Automation Sales & Marketing
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SalesSpark launches sales engagement solution for the Microsoft Dynamics 365, Power Platform ecosystem

by Jason Gumpert

Sales engagement is a hot sector that has largely missed the Microsoft business apps channel so far, says John Gravely.

Business Performance Mgmt Business Process Mgmt Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Power Apps Power Automate Power BI Power Platform Sales Sales & Marketing

LATEST VENDOR RESOURCES

KCI Modernizes Project Delivery and Business Planning with Microsoft Dynamics 365 and aec360

HSO

AI Business Solutions Partner Show, October 2025: Accelerating SMB Sales with Microsoft’s Craig Crescas

TD SYNNEX

Beyond the List: Elevating Your Audience Strategy in Dynamics 365 Customer Insights

Coffee + Dunn

D365 Hidden Costs Series #3 - Damaged Relationships

Plauti

Scaling on Dynamics 365 CE: When Built-In Deduplication Isn’t Enough, and How Plauti Bridges the Gap

Plauti
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Breaking Silos: The Strategic Advantage of Sales & Marketing Alignment

Coffee + Dunn
Explore the strategic benefits of aligning sales and marketing, from first touch to closed deal.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Sales & Marketing

Connecting Marketing Impact to Revenue Growth: Building a Modern Value Measurement Framework

Coffee + Dunn
A practical model that connects performance metrics across stages, departments, and systems
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Marketing Automation Sales & Marketing

The Modern Guide to Microsoft Dynamics and Marketing Automation

emfluence
Turn your Microsoft Dynamics data into automated, revenue-driving campaigns with this practical guide to marketing automation
Customer Engagement Dynamics 365 Dynamics CRM Marketing Automation Sales & Marketing

2025 Microsoft Business Applications Partner Marketing Insights Report

MSDW Features
Exclusive new research from MSDW reveals how Microsoft Biz Apps partners and customers are navigating a rapidly evolving market
Azure Business Central Customer Engagement Dynamics 365 Finance and Operations Power Platform Sales & Marketing

Connect the Customer Journey with Dynamics and Marketing Automation

emfluence
Unify your CRM and marketing automation to deliver smarter, more connected customer experiences that drive revenue.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Sales Sales & Marketing
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Enpro, Inc.: Gaining Efficiency With a New Dynamics 365 CRM System

Forvis Mazars
Integrating a new CRM system with an existing ERP system helped Enpro, Inc. increase efficiency.
Customer Engagement Dynamics 365 Field Service Field Service Manufacturing Power BI Power Platform Sales Sales & Marketing

Axiom: Dynamics 365 CRM System Improvements Enhance Sales Forecasting

Forvis Mazars
An upgraded CRM system led to improved sales processes with better forecasting for Axiom.
Customer Engagement Dynamics 365 Dynamics GP Engineering Sales Sales & Marketing

Haire Group: Transforming Operations With Microsoft Dynamics 365 CRM

Forvis Mazars
Haire Group’s Microsoft integration helped streamline processes and improve efficiency.
Customer Engagement Dynamics 365 Manufacturing Sales Sales & Marketing

Gaubert Oil: Reaping the Benefits of a Unified System with Microsoft Dynamics 365

Forvis Mazars
Gaubert Oil’s transition to Microsoft Dynamics 365 Marketing boosted productivity for employees.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Marketing Automation Oil Sales Sales & Marketing

Hampel Oil Implements CRM for Oil & Gas to Help Improve Customer Relationships

Forvis Mazars
Explore how Hampel Oil uses a customized, pre-built CRM system to easily access customer information and manage share of wallet opportunities.
Customer Engagement Dynamics 365 Oil Sales Sales & Marketing Sales Quoting Sales and Operations Planning
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Brello 360 — all-in-one insurance brokerage platform powered by Microsoft Dynamics 365

Brello 360 revolutionizes how insurance brokerages operate — simplifying workflows, automating financials, and empowering...
Accounting Automated Data Collection BI and Reporting Billing Business Process Mgmt Collaborative Workspaces Commission Calculation Communications Contract Management Contract Management Customer Experience (CX) Data Management

The emfluence Marketing Platform for Microsoft Dynamics

The emfluence Marketing Platform is a marketing automation solution built to work hand-in-hand with Microsoft Dynamics 365...
Dynamics 365 Dynamics CRM Dynamics Marketing Education Financial Services Healthcare Insurance Manufacturing Marketing Automation Sales & Marketing

Innovia Power BI Reports Packs

At Innovia Consulting, we developed a portfolio of reports in Power BI to help you see the meaning behind your data. With...
Accounting Auditing BI and Reporting Business Central Dynamics 365 Inventory Management Manufacturing Power BI Power Platform Process Manufacturing Purchasing Sales & Marketing

emfluence Marketing Platform

The emfluence Marketing Platform is so intuitive, you’ll swear it was built just for you! The emfluence Marketing Platform is...
Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Email Management Event Management Marketing Marketing Automation Power Apps Sales

Velaro

Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM with...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Sales Sales & Marketing
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