Sales & Marketing news & resources

Microsoft Dynamics 365 Customer Insights: An overview

by Hannes Holst

With Customer Insights, Microsoft is adding a new member to Dynamics 365 family--take a look behind Microsoft's marketing and find out what this latest addition will offer...

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The importance of CRM data management

by Heidi Tucker

Ignoring CRM data cleanliness has a negative and very costly impact on your sales and marketing efforts

Customer Engagement Data Management Dynamics 365 Marketing Sales Sales & Marketing

Adobe and Microsoft announce new account-based sales, marketing integration for Marketo, LinkedIn, Dynamics 365

by MSDW Reporter

New integrated scenarios aim to improve precision of B2B marketing spend, sales efforts.

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Outreach now integrates with Microsoft Dynamics 365 for Sales

by MSDW Reporter

Outreach partners with Microsoft to integrate its sales platform with Dynamics 365 for Sales

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Power Platform, take the wheel: The new destiny of Dynamics 365 Customer Engagement customers

by Jason Gumpert

With PowerApps, Flow, and CDS taking priority, Dynamisc 365 CRM customers should prepare to re-calibrate their expectations of Microsoft product planning.

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Microsoft Dynamics Partner Roundup: Marketing acquisition; D365 goes to school; Distributor network; New Canada office

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

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Upgrading large Microsoft Dynamics 365 Customer Engagement on-prem deployments to online

by Gustaf Westerlund

Moving from Dynamics CRM 2011 to Dynamics 365 for Customer Engagement isn't an easy undertaking, but strong understanding of what to expect will help

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Microsoft Dynamics Partner Roundup: ISV growth; SMB partnership; D365 Talent add-in; Payments integration

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

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Microsoft bolsters Dynamics 365 with new mixed reality, analytics, virtual agents, fraud detection

by Jason Gumpert

Fraud detection, Android support for mixed reality, and new customer service tools add to existing spring release plans.

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Microsoft Dynamics Partner Roundup: Marketing managed services; Commerce integration; Call center optimization; E-signature offering on Appsource

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

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Advanced View Controls in Dynamics 365 CRM

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Unleash Copilot in Dynamics 365 Customer Engagement

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Customer Story: How Dynamics 365 Business Central Helped Transform a Manufacturing Company

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Overview of Copilot Features in Dynamics 365 Business Central

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Integrating Dynamics 365 CE with Marketing Automation for Greater ROI

emfluence

Unlock the full potential of your CRM—discover how integrating D365 with marketing automation drives better results and greater ROI!

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The Simple Account-Based B2B Sales & Marketing Approach for SMBs

Click

Learn from over 5,000 CRM implementations

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Marketing Tips for B2C eCommerce Businesses

Dynamics eShop

The eCommerce industry has taken off and continues to grow

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The Ultimate Guide to Customer Retention

Click

The insight and resource recommendations you need to improve your retention rates

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Survey Results: Dynamics Customer Benchmarking Report

Click

Explore data from over 260 participants, benchmarking and comparing your marketing and sales strategy, progress and future plans.

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Enterprise Bank: Powering Banking Services with Dynamics 365 CE|CRM

Sikich

Enterprise Bank decided it was time to replace an older CRM system

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EMCO Streamlines Services With Microsoft Dynamics 365 Sales

enVista

Real-time visibility and centralized data with the implementation of Microsoft Dynamics CRM

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Aventics Implements Dynamics D365/CRM to Create a Common "Sales" Language Across the Business

Alithya

Able to integrate existing Microsoft technology and move to the cloud

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Synthetic Diamond Manufacturer, Element Six, Switches from SalesForce to Microsoft Dynamics CRM

Alithya

Lower cost to maintain Dynamics CRM than Salesforce.com

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2 Day Workshop: Microsoft Sales Copilot

Let Sikich Help You Supercharge Your Sales with Microsoft Sales Copilot Microsoft Sales Copilot is a seller experience...

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Innovia Power BI Reports Packs

At Innovia Consulting, we developed a portfolio of reports in Power BI to help you see the meaning behind your data. With...

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emfluence Marketing Platform

The emfluence Marketing Platform is so intuitive, you’ll swear it was built just for you! The emfluence Marketing Platform is...

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Velaro

Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM with...

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ClickDimensions: Email Marketing and Marketing Automation for Microsoft Dynamics CRM

ClickDimensions is the top rated, Microsoft-certified Marketing Automation solution for Microsoft Dynamics CRM...

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