Sales & Marketing news & resources

Azure Partner Roundup: eDiscovery; Sales enablement; Oracle migrations; Visual IoT building; Data mastering

by MSDW Reporter

New updates from Microsoft Azure partners

AI and Machine Learning Azure Compute Data Migration Integration Internet of Things (IoT) Manufacturing Master Data Mgmt Regulatory Compliance Sales & Marketing Security Storage

MSDW Podcast: News Roundup, September 2020

by MSDW Reporter
Business Central Collaborative Workspaces Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations MSDW Podcast

Microsoft Dynamics Partner Roundup: Partnerships; Acquisition; D365 integration

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

Agriculture Business Central Customer Engagement Dynamics 365 Email Management Not For Profit Sales & Marketing

MSDW Podcast: Neil Benson on big Dynamics 365 projects, Scrum, and training

by MSDW Reporter
Azure Customer Engagement Customer Service Customer Service Data Integration Dynamics 365 MSDW Podcast Power Automate Power Platform Sales & Marketing Sales Quoting
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Post-sale email marketing: Extend your marketing lifecycle, and turn your customers into advocates

by Dan Griffin

What should you communicate in that all-important post-sale time frame?

Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Automation Sales & Marketing
prm-analytics.png

PRM: What it is and how it can increase indirect sales revenue

by Brendan Hong

How to improve channel performance and build better relationships at a crucial economic moment

Customer Engagement Customer Relationship Mgmt Dynamics 365 Partner Relationship Management (PRM) Partner Strategy Revenue recognition Sales & Marketing Training
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Call Journey partners with Microsoft on voice data analytics

by MSDW Reporter

Data from voice calls will feed into Azure, productivity, business apps systems, companies state.

AI and Machine Learning Azure Customer Engagement Customer Insights - Data Customer Relationship Mgmt Customer Service Customer Service Databases Dynamics 365 HR Management Power BI
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John Gravely, an entrepreneur with deep Microsoft channel ties, dies at 53

by Jason Gumpert

Gravely founded CRM-focused firms c360, ClickDimensions, and SalesSpark

Customer Engagement Dynamics 365 Dynamics CRM Marketing Automation Sales & Marketing

Dynamics 365 Licensing updates: Customer Voice and Sales Premium details revealed for August 2020

by Jason Gumpert

Microsoft's newest licensing guide addresses new products and offers, with promise of more changes through October

Customer Insights - Data Customer Relationship Mgmt Customer Service Customer Voice Dynamics 365 Sales & Marketing

MSDW Podcast: Mark Stuyt of Neural Impact on the challenge of COVID selling

by MSDW Reporter
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations MSDW Podcast Sales & Marketing

LATEST VENDOR RESOURCES

AI powered Selling: Copilot for Dynamics 365 Sales in Action

Rand Group

The Marketer's Guide to Meaningful Measurement

Coffee + Dunn

KCI Modernizes Project Delivery and Business Planning with Microsoft Dynamics 365 and aec360

HSO

AI Business Solutions Partner Show, October 2025: Accelerating SMB Sales with Microsoft’s Craig Crescas

TD SYNNEX

Beyond the List: Elevating Your Audience Strategy in Dynamics 365 Customer Insights

Coffee + Dunn
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Breaking Silos: The Strategic Advantage of Sales & Marketing Alignment

Coffee + Dunn
Explore the strategic benefits of aligning sales and marketing, from first touch to closed deal.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Sales & Marketing

Connecting Marketing Impact to Revenue Growth: Building a Modern Value Measurement Framework

Coffee + Dunn
A practical model that connects performance metrics across stages, departments, and systems
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Marketing Automation Sales & Marketing

The Modern Guide to Microsoft Dynamics and Marketing Automation

emfluence
Turn your Microsoft Dynamics data into automated, revenue-driving campaigns with this practical guide to marketing automation
Customer Engagement Dynamics 365 Dynamics CRM Marketing Automation Sales & Marketing

2025 Microsoft Business Applications Partner Marketing Insights Report

MSDW Features
Exclusive new research from MSDW reveals how Microsoft Biz Apps partners and customers are navigating a rapidly evolving market
Azure Business Central Customer Engagement Dynamics 365 Finance and Operations Power Platform Sales & Marketing

Connect the Customer Journey with Dynamics and Marketing Automation

emfluence
Unify your CRM and marketing automation to deliver smarter, more connected customer experiences that drive revenue.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Sales Sales & Marketing
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Palmer-Donavin Elevates Sales Planning and Customer Engagement with Power Apps and Dynamics 365

JourneyTeam
How Palmer-Donavin moved from spreadsheets to real-time insights
Customer Engagement Customer Service Distribution Dynamics 365 Sales Sales & Marketing Sales & Ops Planning

How Smarter Furnishings Unified Sales, Operations, and Finance with Dynamics 365 Business Central

JourneyTeam
Unifying operations and scaling faster with Dynamics 365 Business Central
Accounting Business Central Business Process Mgmt Customer Engagement Customer Service Dynamics 365 Furniture Manufacturing Power BI Power Platform Retail Sales

Enpro, Inc.: Gaining Efficiency With a New Dynamics 365 CRM System

Forvis Mazars
Integrating a new CRM system with an existing ERP system helped Enpro, Inc. increase efficiency.
Customer Engagement Dynamics 365 Field Service Field Service Manufacturing Power BI Power Platform Sales Sales & Marketing

Axiom: Dynamics 365 CRM System Improvements Enhance Sales Forecasting

Forvis Mazars
An upgraded CRM system led to improved sales processes with better forecasting for Axiom.
Customer Engagement Dynamics 365 Dynamics GP Engineering Sales Sales & Marketing

Haire Group: Transforming Operations With Microsoft Dynamics 365 CRM

Forvis Mazars
Haire Group’s Microsoft integration helped streamline processes and improve efficiency.
Customer Engagement Dynamics 365 Manufacturing Sales Sales & Marketing
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Brello 360 — all-in-one insurance brokerage platform powered by Microsoft Dynamics 365

Brello 360 revolutionizes how insurance brokerages operate — simplifying workflows, automating financials, and empowering...
Accounting Automated Data Collection BI and Reporting Billing Business Process Mgmt Collaborative Workspaces Commission Calculation Communications Contract Management Contract Management Customer Experience (CX) Data Management

The emfluence Marketing Platform for Microsoft Dynamics

The emfluence Marketing Platform is a marketing automation solution built to work hand-in-hand with Microsoft Dynamics 365...
Dynamics 365 Dynamics CRM Dynamics Marketing Education Financial Services Healthcare Insurance Manufacturing Marketing Automation Sales & Marketing

Innovia Power BI Reports Packs

At Innovia Consulting, we developed a portfolio of reports in Power BI to help you see the meaning behind your data. With...
Accounting Auditing BI and Reporting Business Central Dynamics 365 Inventory Management Manufacturing Power BI Power Platform Process Manufacturing Purchasing Sales & Marketing

Velaro

Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM with...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Sales Sales & Marketing
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