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2012 Outlook On The Retail Industry
by
Will
Roche
Focusing on mobility, social networks, the power of the customer, and more
BI and Reporting
Business Central
Commerce
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Dynamics AX
Dynamics CRM
Dynamics GP
Dynamics NAV
Microsoft Dynamics Partner Roundup: PowerObjects Expands; Gazlin Joins SBS Group Atlanta; New Salesforce-NAV Integration
by
Linda
Rosencrance
The latest announcements from Dynamics partners
Business Central
Construction
Customer Engagement
Customer Relationship Mgmt
Data Integration
Dynamics 365
Dynamics CRM
Dynamics NAV
Dynamics SL
EDI
Marketing
Master VAR
Microsoft, Nissan to Partner on New Dynamics CRM-based Dealer Management System
by
Linda
Rosencrance
xRM platform with plans to add Azure-based applications
Automotive
Customer Engagement
Customer Relationship Mgmt
Dynamics 365
Dynamics CRM
Marketing
Power Automate
Sales
Sales & Marketing
xRM
Microsoft Dynamics CRM MVP Matt Wittemann Joins ClickDimensions as Chief Customer Officer
by
Jason
Gumpert
A focus on unifying customer-facing efforts at the newly funded marketing automation firm
Customer Engagement
Dynamics 365
Dynamics CRM
Marketing
Marketing Automation
Power Automate
SaaS
Sales
Sales & Marketing
Resco Releases MobileCRM 2012 Productivity Update
by
Linda
Rosencrance
New dashboards, call tracking, network performance boosts
BI and Reporting
Customer Engagement
Customer Relationship Mgmt
Dynamics 365
Dynamics CRM
Marketing
Mobile Applications
Sales
Sales & Marketing
Altitude Software Launches New Microsoft Dynamics CRM 2011 Connector for Unified Customer Interaction in Contact Centers
by
Linda
Rosencrance
Altitude+ MS-CRM Connector unifies customer contact history for sales, contact center teams
CRM 2011
Call Tracking
Customer Engagement
Customer Service
Customer Service
Dynamics 365
Dynamics CRM
Marketing
Sales
Sales & Marketing
Microsoft Dynamics Partner Roundup: Social Media for Partners; AX 2012 for Utilities; BI with AX for Retail; Streamlining Credit Union Customer Service; Agreements and Hires
by
Linda
Rosencrance
A selection of recent Dynamics partner announcements
AX 2012
Business Central
Commerce
Customer Engagement
Customer Service
Customer Service
Dynamics 365
Dynamics AX
Dynamics CRM
Dynamics GP
Dynamics NAV
Dynamics SL
Driving Profit from Sales and Marketing: Wholesale Distributors Discover, React to Customer Profitability Data in Microsoft Dynamics CRM
by
Jason
Gumpert
Bringing key ERP data, customer profitability data to Dynamics CRM
BI and Reporting
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Data Integration
Distribution
Dynamics 365
Dynamics CRM
Marketing
Power Automate
SaaS
LBMC Announces New Microsoft Dynamics CRM Integration to Intacct Cloud ERP
by
Linda
Rosencrance
An alternative to Salesforce integration
CPQ (Configure, Price, Quote)
CRM 2011
Customer Engagement
Dynamics 365
Dynamics CRM
Financial Management
Intacct
Marketing
Marketing Automation
SaaS
Sales
Sales & Marketing
Microsoft Launches First Wave of Social Features for Dynamics CRM in November 2011 Service Update
by
Jason
Gumpert
Also looking ahead to cross-browser, platform support in 2012
BI and Reporting
CRM 2011
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Dynamics CRM
Dynamics CRM Online
Marketing
Mobile Applications
Regulatory Compliance
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