Dynamics 365 news & resources

Microsoft Dynamics Partner Roundup: AX POS fuel pricing integration; GP for long term care facilities; GP, NAV, SL team hires and promotions

by Linda Rosencrance
A selection of recent announcements from around the Dynamics partner channel
Business Central Commerce Customer Engagement Customer Insights - Journeys (Marketing) Data Integration Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Healthcare Oil

3 ways partners can improve the Microsoft Dynamics NAV 2015 upgrade process

by Vilija Buteniene
Partners advising NAV customers on an upgrade should be well educated on the available tools, upgrade evaluation criteria, and custom development options
Business Central Dynamics 365 Dynamics NAV NAV 2015 Upgrades

Skype for Business: What Microsoft Dynamics ERP and CRM users can expect

by Bridget McCrea
How the changeover impacts current Lync solutions, and what users can expect for pricing and licensing, communicatino quality, and more
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Unified Communication

Supply Chain Technology Priorities for 2015: Optimism drives innovation, but caution still limiting investments

by Bridget McCrea
New report examines changing priorities beyond the hype among manufacturers, distributors, retailers, and other supply chain players
BI and Reporting Business Central Cloud Commerce Distribution Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Internet of Things (IoT) Inventory Management

Microsoft and Adobe partner to deliver 'large scale' customer experience solution

by Jason Gumpert
Integration of Dynamics CRM and Microsoft Dynamics Marketing with Adobe Marketing Cloud will deliver more comprehensive customer engagement processes, Microsoft says
Adobe Marketing Cloud Azure BI and Reporting Cloud Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Financial Services

Microsoft readies Parature 15.2 content as Dynamics CRM Spring 2015 release wave continues

by Jason Gumpert
More than 30 enhancements include unified portals, expanded language support, real time chat translation, API enhancements
Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics CRM Parature SaaS Social Networks

Can We Actually Confront Data Quality with Business Intelligence?

by Mario Barajas
A BI solution can serve many purposes, but revealing and enabling the measurement and management of data quality standards may be the most valuable for some
BI and Reporting Business Central Data Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL

Onboarding Made Easy: What key elements can Microsoft Dynamics customers address?

by David Long
Why SharePoint should be a prime candidate for many Dynamics ERP and CRM customers looking to improve onboarding processes
Business Central Business Process Mgmt Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL HR Management

Fujitsu offers new Microsoft Dynamics AX industry solution for Japanese companies' overseas interests

by Linda Rosencrance
New offerings address sales, service, cost management, automotive suppliers, with a reach to other Asia Pacific nations
Automotive Budgeting Business Performance Mgmt Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Customer Service Dynamics 365 Dynamics AX Financial Management Power Automate SaaS

Microsoft announces General Availability of Social Engagement as Spring '15 release wave, Social CRM loom

by Jason Gumpert
Social Engagement replaces Social Listening with new interface, visualizations, and tools to track and engage with social communication
CRM 2015 Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Sales Sales & Marketing Social CRM Social Engagement

LATEST VENDOR RESOURCES

Managing Projects in Dynamics 365 Finance: Today's Best AI Use Case

PlanAutomate

Beyond the Summit: Key Takeaways from Dynamics Community 2025

Invoiced by Flywire

Distribution - AI for Supply Chain Sustainability

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LPA Lays the Groundwork for a Data-Driven Future with Dynamics 365 and aec360

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The Importance of Integrating Payment Connectors with Microsoft Dynamics 365

Evenica
How to enhance business efficiency and the customer experience with Evenica's e4Payment
Commerce Dynamics 365 Finance and Operations Payment Processing

Microsoft Project Operations or PlanAutomate: Which is Right for Your D365 Environment?

PlanAutomate
Are your projects too complex for out-of-the-box D365?
Dynamics 365 Enterprise Asset Mgmt Finance and Operations

Breaking Silos: The Strategic Advantage of Sales & Marketing Alignment

Coffee + Dunn
Explore the strategic benefits of aligning sales and marketing, from first touch to closed deal.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Sales & Marketing

Connecting Marketing Impact to Revenue Growth: Building a Modern Value Measurement Framework

Coffee + Dunn
A practical model that connects performance metrics across stages, departments, and systems
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Marketing Automation Sales & Marketing

The Modern Guide to Microsoft Dynamics and Marketing Automation

emfluence
Turn your Microsoft Dynamics data into automated, revenue-driving campaigns with this practical guide to marketing automation
Customer Engagement Dynamics 365 Dynamics CRM Marketing Automation Sales & Marketing
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AI-Powered PO Automation Streamlines Dealer Transactions for Global Manufacturing Leader

Avantiico
Discover how a global manufacturing leader used AI-powered automation in Microsoft Power Platform and Dynamics 365 F&SCM to streamline dealer transactions and eliminate manual PO e
AI and Machine Learning Azure Data Integration Dynamics 365 Manufacturing Order Management Power Automate Power Platform Sales Order Processing Workflow Management

National Optical Retailer Accelerates ERP Migration and Multi-Entity Automation with Microsoft Dynamics 365 F&SCM and AMCS

Avantiico
Discover how a leading optical retailer modernized operations via Microsoft Dynamics 365 Finance & Supply Chain Management and reduced ERP migration time by 90 percent using AMCS
BI and Reporting Copilot Data Integration Data Migration Dynamics 365 Finance and Operations Healthcare Multi-Entity Management Power BI Power Platform

QualiChem Drives Smarter Field Operations with Maplytics for Dynamics 365

Inogic
Customer Engagement Dynamics 365 Web-based Mapping

WatchBox Personalizes the Retail Experience

Plauti
But legacy data migrations and multiple CRM data channels created challenges and eroded the customer 360 view
Customer Insights - Data Data Management Dynamics 365 Jewelry Retail

Future-Proofing the Insurance Experience with a Policyholder 360

Plauti
Delivering a superb insurance experience to policyholders requires the empowerment of employees with the right insights
Customer Insights - Data Data Management Dynamics 365
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WhatsApp4Dynamics – WhatsApp Integration with Microsoft Dynamics 365 CRM

WhatsApp4Dynamics is a powerful communication and customer engagement solution that integrates WhatsApp Business directly...
Communications Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dynamics 365 Power Apps Power Platform Sales

Data Maturity Assessment

A Data Maturity Assessment is a diagnostic exercise, based on a series of workshops and interviews, that measures the value...
Architecture Azure BI and Reporting Business Performance Mgmt Construction Data Archiving Data Integration Data Management Data Migration Data Warehousing Databases Dynamics 365

Order Management Agent: With HSO, Order Process Automation Starts Here

Supply chain-focused. Microsoft-powered. HSO-delivered. Our Order Management Agent is an AI-powered solution that automates...
AI Agents Architecture Azure Construction Dynamics 365 Engineering Financial Services Government Legal Manufacturing Not For Profit Order Management

PayFlow Agent by HSO: Smarter Vendor Communication Starts Here

Designed for Finance. Built with Microsoft. Delivered by HSO. Leverage the power of Microsoft Dynamics 365, Copilot Studio...
Accounting Architecture Billing Construction Copilot Document Automation Dynamics 365 E-Invoicing Email Management Engineering Finance and Operations Financial Services

Time Entry Agent by HSO: Smarter Time Entry Starts Here

Services-focused. Microsoft-powered. HSO-delivered. The Time Entry Copilot Agent combines the familiarity of Microsoft Teams...
Architecture Construction Copilot Dynamics 365 Engineering Expense Management Finance and Operations Financial Services Government Legal Manufacturing Not For Profit
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