Dynamics 365 news & resources

With Microsoft’s Parature acquisition, Dynamics CRM modernizes its customer service story

by Jason Gumpert
Though not well known in the Dynamics CRM ecosystem, Parature offers key capabilities for SaaS customer service in the mid market
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Knowledge Management Social Networks
parature-logo.png

Microsoft acquires Parature, adding multi-channel customer service to Dynamics CRM

by Jason Gumpert
Knowledge management, portals, mobile self-service features aim to bolster the Dynamics CRM customer service offering
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Knowledge Management Mobile Applications Portals

Dynamics Profile: Developing a career with Microsoft Dynamics NAV and its community

by Linda Rosencrance
Natalie Karolak’s career with NAV has evolved from newcomer in 2006 to forum leader, solution architect, and MVP
Accounting Business Central Dynamics 365 Dynamics NAV

Improving interactions and outcomes with xRM: A customer experience lifecycle model

by Christopher Barry
Technology-enabled techniques for managing both uncontrolled and controlled interactions with your customers
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing xRM

From the Microsoft Dynamics NAV Blogs: Spicing up NAV 2013; Excel Interop; Office 365 SSO; Directed Pick and Put-away

by Linda Rosencrance
A selection of the latest insight from the Dynamics NAV blogs
Business Central Dynamics 365 Dynamics NAV Manufacturing NAV 2013 Warehouse Management

Microsoft Dynamics Partner Roundup: VAR acquisitions in US, Canada; Cloud partner adds Dynamics CRM

by Linda Rosencrance
A selection of recent announcements from the Dynamics partner channel
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV

Convergence 2014 details firming up with new keynotes, updated agenda

by Jason Gumpert
Arianna Huffington, Biz Stone, FUN, and an updated agenda all on tap for Atlanta
Business Central Convergence 2014 Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL

Year End Reading: Top Microsoft Dynamics NAV feature articles of 2013

by Jason Gumpert
A selection of the most popular NAV feature articles of 2013
Business Central Dynamics 365 Dynamics NAV Food & Beverage ISV NAV 2013 NAV 2013 R2 Power Automate Resellers

Year End Reading: Top Ten Microsoft Dynamics CRM Feature Articles of 2013

by Jason Gumpert
A look at the Dynamics CRM feature pieces that had the most impact on MSDW readers in 2013
Big Data CRM 2013 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Mobile Applications Orion gamification xRM

In upgrading to Dynamics NAV 2013, users reflect on a range of decisions, challenges

by Linda Rosencrance
From accounting to licensing to user interfaces to reporting and beyond, NAV users have discovered a range of critical upgrade considerations
Accounting BI and Reporting Business Central Dynamics 365 Dynamics NAV ISV NAVUG Upgrades

LATEST VENDOR RESOURCES

Why Automated Testing Is the Future: Moving Beyond RSAT for Dynamics 365 F&O

TheTestMart

How Sprenger Healthcare Systems Easily Transitioned from Management Reporter

FYIsoft

Budgeting Tools Comparison Showcase for Dynamics 365 Business Central/NAV, September 2024

MSDynamicsWorld (MSDW) Features

Eight Free Business Central Apps That You’ll Wish You Had

Insight Works

Building a Dynamic Customer Experience in D365 with Lasernet

Formpipe Software
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Maximize Logistics Efficiency with EasyPost Services Connector for Dynamics 365

WebSan Solutions
Discover how the EasyPost Services Connector streamlines shipping operations, reduces costs, and enhances efficiency for Dynamics 365 users
Business Central Distribution Dynamics 365 Logistics Shipping

Comparative Chart: 5 Top Budgeting Tool ISVs for Dynamics NAV/BC

MSDynamicsWorld (MSDW) Features
See how these providers stack up against each other
Budgeting Business Central Dynamics 365 Dynamics NAV

Achieving Dynamics 365 On-Premises Integration with Power Automate

Connecting Software
How can you use Power Automate to integrate an on-premises software that is not compatible with its On-premises Data Gateway?
Dynamics 365 Dynamics NAV Power Automate Power Platform

5 Tips to Find the Best Reporting Solution to Replace Management Reporter

FYIsoft
This whitepaper explores five considerations to keep in mind when selecting a reporting solution to replace Management Reporter.
BI and Reporting Budgeting Business Central Dynamics 365 Dynamics GP Dynamics NAV Financial Management

How to Conquer Complex Reporting on the Microsoft Dynamics Platform

FYIsoft
Is financial reporting becoming too complex for your Dynamics-based ERP?
BI and Reporting Business Central Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Finance and Operations Financial Management
More Dynamics 365 White Papers

How Copper State Optimized Labelling Operations and Report Generation with Lasernet

Formpipe Software
Lasernet helped streamline their labelling program to allow warehouse-specific customizations and solve local printing requirements
Business Process Mgmt Distribution Document Automation Document Management Dynamics 365 Finance and Operations Manufacturing Warehouse Management

Cross Manufacturing Unifies Dynamics 365 with Historical ERP Data to Optimize Operations and Automate Paperwork with Lasernet

Formpipe Software
Why Cross Manufacturing chose Lasernet to streamline data from their legacy ERP into D365
Aerospace & Defense Business Central Data Management Data Migration Document Automation Document Management Dynamics 365 Dynamics AX Dynamics NAV Finance and Operations Manufacturing

PXTech Finance Team Saves 3 Days Per Month with Zetadocs Expenses

Zetadocs
The finance team gained greater control over its expense management process
Business Central Dynamics 365 Dynamics NAV Expense Management Software

FTIECLA Streamlines Expense Management with Zetadocs

Zetadocs
A 50% reduction in time needed for employees to submit expenses remotely
Business Central Dynamics 365 Dynamics NAV Expense Management

NCS Recommends Zetadocs Expenses to Replace Slow Processes

Zetadocs
The implementation was a very smooth and quick process
Business Central Dynamics 365 Dynamics NAV Expense Management Not For Profit
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MetaDocs - Document Management System

Streamline your business with MetaDocs: Efficient, Secure, and Intelligent Document Management MetaDocs is a robust document...
AI Business Central Commerce Construction Customer Engagement Customer Voice Distribution Document Automation Document Management Dynamics 365 Finance and Operations Governance, Risk, and Compliance (GRC)

MetaShip - Packing & Shipping Solution

Effortless Packing and Shipping, Seamlessly Integrated with Dynamics 365 Business Central MetaShip is a comprehensive...
AI Business Central Commerce Customer Engagement Distribution Dynamics 365 E-Commerce Field Service Finance and Operations Forecasting Manufacturing Mixed Reality

FYIsoft for Microsoft Dynamics

Download our brochure to learn more about our integrated suite of solutions for financial reporting, budgeting, and analytics...
Azure BI and Reporting Budgeting Business Central Dynamics 365 Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Financial Management

MetaWMS – Advanced Warehouse Solution for Business Central

Efficiently Automate, Optimize, and Manage Your Warehouse Operations with MetaWMS MetaWMS (Advanced Warehouse Management...
Automotive Distribution Dynamics 365 E-Commerce Food & Beverage Inventory Management Manufacturing Pharmaceuticals Retail Shipping Warehouse Management

MetaConstructX - Construction Accounting Software

Built on Microsoft Dynamics 365 Business Central, get the construction account & project management tool that builds profits...
Architecture Billing Construction Contract Management Dynamics 365 Engineering Job cost Project Management SaaS Time & Attendance
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