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Customer Engagement news & resources

by Claire Gibson

In B2B software sales, a strong methodology is required and a well-run CRM solution enables the team reach its goals.

by Eamon McCarthy Earls

Microsoft MVP Clément Olivier explains how his employer, Javista, has approached its clients' CRM needs, from on-prem to the latest Azure tools

by Jason Gumpert

Microsoft is selling its mixed reality tech, including Guides, as a solution to capture high value institutional wisdom stored -- until now -- in the heads of experienced ...

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Turn your Microsoft Dynamics data into automated, revenue-driving campaigns with this practical guide to marketing automation