From the Microsoft Dynamics 365 for Customer Engagement and CRM Blogs: Automated tests; Migrate Unified Service Desk; Toast notification; Workflow

April 19 2019

This week on the Dynamics 365-CRM blog roundup:

  • Run automated tests when your Dynamics 365 Customer Engagement org gets updated
  • Migrate USD from web client to Unified Interface for D365CE
  • What is 'toast notification display time' in D365?
  • Call a workflow on stage exit of a last stage in business process flow of D365CE

Run automated tests when your Dynamics 365 Customer Engagement org gets updated

On Jason Lattimer's Blog, Lattimer stated that because online Dynamics 365 Customer Engagement instances get updates pushed regularly, it's almost impossible to ensure that you've tested against the latest bits.

However, he noted that Microsoft understands this and has taken steps to get ahead of any potential issues. 

To that end, Microsoft has released the Microsoft.Xrm.Tooling.Testing PowerShell library (in preview at the time of writing) to provide the hooks into a few key backend operations that you haven't able to access before. Now, when certain events occur you're able to run automated tests. 

You can find out what the backend triggers are and how to run automated tests when your D365CE org gets updated here.

Migrate Unified Service Desk from web client to Unified Interface for D365CE

On the Encore Business Solutions blog, Mike Smith noted that the release of D365 version 9.0 contains most of the core functionalities of sales and customer service available in the Unified Interface.

After he saw the benefits of the new design, he wanted to update his Unified Service Desk (USD) solution to include this new user experience in D365.

Fortunately, Microsoft has provided a process and tools for us to do this, without having to perform a major overhaul of the configuration we may have already performed in USD. 

You can find out how to migrate USD from the web client to the Unified Interface here.

What is the 'toast notification display time' in D365?

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