Customer Engagement news & resources

Eamon O’Toole of BDO Canada describes which applications are customer-ready for Dynamics 365, and how the CRM partner’s role continues to evolve. 

With so many changes in the Microsoft product line, from CRM to Office, what does the future hold CRM partners? Here are eight ideas.

Proactive, Reactive or Inactive – What would you rather be?

A selection of announcements from the Microsoft Dynamics partner channel

The challenge of Dynamics 365 may come down to how it stands up against motivated competition, and who is leading that charge – Microsoft or its partners. 

Expanding from ERP to CRM to add-on solution delivery, the company has shed the Master VAR title and embraced a broader range of services.

Where to begin? Njevity’s Belinda Allen helps new Power BI users focus their choices into advanced dashboards and visualizations that are truly useful.

Microsoft Dynamics experts weigh in weekly on channel news, how-to and Dynamics product direction.

A selection of announcements from the Microsoft Dynamics partner channel

Paradigm shifts are never comfortable. But when customers demand even razor blades and music by subscription, Dynamics resellers must adapt.