Customer Engagement news & resources

Paradigm shifts are never comfortable. But when customers demand even razor blades and music by subscription, Dynamics resellers must adapt.

Online user help (good enough?), implementations set right, digital urgency, social selling, mobile apps and more

Learn how to put Azure Machine Learning through all its paces in this real-life use case from an educational organization, to be presented at CRMUG Summit EMEA 2017

Attendees get information about the latest Dynamics 365/CRM technologies in a community environment, hosted at Microsoft offices in Europe

Customer Success EMEA Director Dilip Popat explains why 2017 is a transformative year for both Microsoft, its customers and the channel

Reflecting on how to understand the suite and how the components relate to each other, plus, examples of manufacturing industry use cases.

Catapult with its Lean Deployment methodology put a stalled implementation back on track for Precision Gutters

Dashboard app, Japanese and traditional Chinese interfaces, and lots of debugging among 1.1 improvements

Part of firm's effort to become the leading Dynamics 365 Sales & Marketing distributor for Europe.

Chuck Ingram of Tribridge walks us through the on-premise/off-premise options for Microsoft Dynamics 365, and making the decision to go all-cloud or opting for dual licensing.