Social Networks news & resources

Neudesic Pulse 4.2 adds secure on-premise file sharing

by Jason Gumpert
Enterprise collaboration solution’s document sharing extends to partners, customers with web, mobile interfaces
Collaborative Workspaces Document Management Dynamics AX Dynamics CRM HR Management Security Social Networks

A big year for Microsoft Dynamics CRM: 8 questions for CRM MVPs about 2014

by Gus Gonzalez
Whether it’s marketing, customer service, social, mobile, xRM or another topic, MVPs anticipate value in the range of 2014 Dynamics CRM releases
Customer Engagement Dynamics 365 Dynamics CRM Marketing Marketing Automation Marketing Resource Mgmt (MRM) Mobile Applications Sales Sales & Marketing Social Networks xRM

Choosing a focal point: How to approach Microsoft Dynamics CRM's Spring 2014 release wave

by Jason Gumpert
Details of this release wave cement Microsoft’s commitment to a broader product strategy
CRM 2013 CRM Online Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics CRM Online Marketing Marketing Automation Marketing Resource Mgmt (MRM)

From the Microsoft Dynamics AX blogs: Social tracking; Invoice import utility; Monitoring number sequences; Exchange rate access

by Linda Rosencrance
A selection of the latest insight from the Dynamics AX blogs
AX 2012 Dynamics AX Financial Management Invoice Processing Social Networks ax 2009

Microsoft’s split plan for Parature: Faster core innovation and new Dynamics CRM opportunities

by Jason Gumpert
Microsoft promises expanded investment in product development with an eye toward bolstering Dynamics CRM’s knowledge and interaction management
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Integration Dynamics 365 Dynamics CRM Knowledge Management Parafest 2014 Parature Social Networks

With next wave of Dynamics CRM releases, Microsoft firms up social strategy

by Jason Gumpert
How Microsoft Social Listening and Parature will form the basis for Dynamics CRM's approach to social listening and engagement
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Marketing Automation Marketing Resource Mgmt (MRM) MarketingPilot NetBreeze Parature

Microsoft readies marketing, social listening, customer care updates for Dynamics CRM

by Jason Gumpert
Microsoft is firming up its Q2 2014 Dynamics CRM Mira, Leo, and Subra release plans
CRM Online Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics CRM Online Leo Marketing Marketing Automation Marketing Resource Mgmt (MRM)

Microsoft Dynamics Partner Roundup: Voter registration solution; CRM mobile app builder; CRM social media management; AX win

by Linda Rosencrance
A selection of recent updates from the Dynamics partner channel
Dynamics AX Dynamics CRM Mobile Applications Social Networks Supply Chain Management Warehouse Management xRM

With Microsoft’s Parature acquisition, Dynamics CRM modernizes its customer service story

by Jason Gumpert
Though not well known in the Dynamics CRM ecosystem, Parature offers key capabilities for SaaS customer service in the mid market
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Knowledge Management Social Networks

Microsoft's NetBreeze roadmap starts with Office 365, brings in Dynamics CRM in Q2 2014 and beyond

by Jason Gumpert
The social monitoring software is set to be re-released with enterprise scale, running on Azure in Q1 2014
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing NetBreeze Power Automate SaaS Sales Sales & Marketing

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Social Marketing by ClickDimensions

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Using Microsoft Social Engagement Together with Dynamics CRM (Recorded Webcast)

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Building a Roadmap to Omni-channel customer engagement success (Recorded Webcast)

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Taking Business Intelligence to the Next Level: Collaborative BI

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How Services can Help Microsoft Dynamics 365 Marketers Yield Better Results

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Moving from DIY (Do it Yourself) to DIFM (Do it For Me)

Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Email Management Marketing Marketing Automation Sales Sales & Marketing Social Networks

(Infographic) The Current B2B Social Media Marketing Landscape

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Here’s a look at the B2B social media landscape today
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Marketing Automation Sales Sales & Marketing Social Networks
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