With next wave of Dynamics CRM releases, Microsoft firms up social strategy

One of Microsoft's key social investments for Dynamics CRM, Microsoft Social Listening (formerly known as NetBreeze) will see a new release arriving in Q2 of 2014, we found out this week. And based on new statements from product leaders, Social Listening will join Parature as two of the key components that they belivee will make Dynamics CRM competitive in both social listening and social engagement.


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About Jason Gumpert

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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