Social Networks news & resources

Broad range of updates reviewed on day 3 of “executive briefing” including Common Data Service, Customer Insights, security, user interface, and more.

Microsoft Dynamics 365 for Project Service Automation offers tools to move seamlessly between closing a sale through closing a project, advises Hitachi Solutions

Customer expectations and corporate goals drive digital transformation. Redspire provides a practical example, from the professional services industry.

A selection of the latest insight from the Microsoft Dynamics CRM blogs

Dashboard app, Japanese and traditional Chinese interfaces, and lots of debugging among 1.1 improvements

A selection of the latest insight from the Dynamics CRM blogs

Sales application available at no cost with select Dynamics 365 online Professional and Enterprise subscriptions

Exploring three challenges facing the BFSI industry that will result in new efforts to improve customer experiences.

Chatbot for Facebook Messenger and Skype users interacts with Dynamics CRM data.

LinkedIn is not the only important external source of sales, marketing, and customer service information, but its introduction could be pivotal to Microsoft's future, experts...