With Microsoft’s Parature acquisition, Dynamics CRM modernizes its customer service story

January 7 2014

Microsoft announced today that it has a definitive agreement to acquire cloud-based customer engagement software company Parature. News of the acquisition started emerging yesterday.

About Jason Gumpert

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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