Social Networks news & resources

InsideView Snags $19 Million to Enhance CRM Intelligence Offering

by Linda Rosencrance
CRM data aggregation service plans to invest in R&D, sales and marketing
BI and Reporting Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Management Dynamics 365 Dynamics CRM Marketing SaaS Sales Sales & Marketing

Open source shopping carts grow up: How Microsoft Dynamics customers can take advantage

by Archana Yenna
Open source eCommerce has matured, now offering more tangible benefits in cost, integration, and agility
Business Central Commerce Credit Card Processing Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Integration Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP

Survey Says: We Want Social Tools at Work

by Bridget McCrea
As worker appetite for social tools increases, a new Microsoft survey says employees will spend their own money and even defy organizational policies to use them at work.
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Social Networks Yammer
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Measuring Microsoft Dynamics for Retail against industry tipping points

by Bridget McCrea
Seven issues that test the alignment of supply chain and business strategy in the retail environment
Business Central Commerce Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL E-Commerce Rebates Retail Retail POS Social Networks

Preparing for Orion: What Microsoft Dynamics CRM customers can do today

by Jukka Niiranen
How to begin planning the impact of the next major release of Dynamics CRM in spite of the limited details
Customer Engagement Dynamics 365 Dynamics CRM Marketing Marketing Automation Marketing Resource Mgmt (MRM) MarketingPilot Mobile Applications NetBreeze Orion Social Networks
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In new webcast, Microsoft Dynamics CRM CVP Bob Stutz discusses a vision for game-changing CRM

by Jason Gumpert
Reflecting on Dynamics CRM's place in the larger Microsoft product line for social, collaboration, device experiences, and release planning
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Knowledge Management Marketing Marketing Automation Mobile Applications Sales Sales & Marketing

After Convergence 2013, Analysts and Influencers Share Their Outlook on Microsoft Dynamics ERP and CRM

by Linda Rosencrance
Optimism on product direction, mixed with caution in Microsoft's enterprise progress
BI and Reporting Business Central Convergence 2013 Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV HR Management Marketing Marketing Automation

Microsoft Acquires Netbreeze to Add Social Media Monitoring, Analytics for All Dynamics CRM Customers

by Jason Gumpert
Swiss social data analytics firm showcased in Convergence 2013 Keynote
Convergence 2013 Dynamics CRM Marketing Resource Mgmt (MRM) MarketingPilot Mobile Applications NetBreeze Power Automate Social Networks

6 Technologies for a Competitive Advantage in 2013: Can Microsoft Dynamics Users Capitalize?

by Bridget McCrea
New research outlines the six technologies that will help companies get ahead in today’s competitive business environment
BI and Reporting Big Data Business Central Data Warehousing Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Mobile Applications Social Networks

Microsoft Releases iPad and Yammer Capabilities for Microsoft Dynamics CRM Online

by Jason Gumpert
Taking the next steps toward broadening platform, boosting social collaboration with Dynamics CRM
Dynamics CRM Dynamics CRM Online Polaris Social Networks Yammer iPad

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Using Microsoft Social Engagement Together with Dynamics CRM (Recorded Webcast)

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Building a Roadmap to Omni-channel customer engagement success (Recorded Webcast)

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Taking Business Intelligence to the Next Level: Collaborative BI

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How Services can Help Microsoft Dynamics 365 Marketers Yield Better Results

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Moving from DIY (Do it Yourself) to DIFM (Do it For Me)

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(Infographic) The Current B2B Social Media Marketing Landscape

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Here’s a look at the B2B social media landscape today
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Marketing Automation Sales Sales & Marketing Social Networks
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