Sales & Marketing news & resources

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C3.ai launches C3 AI CRM with Microsoft and Adobe, focused on industry needs

by MSDW Reporter

C3 AI CRM is built on Dynamics 365 and integrated with Adobe Experience Cloud.

AI and Machine Learning Aerospace & Defense Automotive Azure Customer Engagement Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Energy Financial Services Government
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Microsoft launches Fundraising and Engagement solution for Dynamics 365 Sales

by Jason Gumpert

New solution, designed with MISSION CRM, builds on two years' worth of nonprofit business applications work from Microsoft's Tech for Social Impact.

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MSDW Podcast: The evolution of MarTech in the Microsoft channel

by MSDW Reporter
Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 MSDW Podcast Marketing Automation Microsoft Corporate Sales & Marketing

Azure Partner Roundup: eDiscovery; Sales enablement; Oracle migrations; Visual IoT building; Data mastering

by MSDW Reporter

New updates from Microsoft Azure partners

AI and Machine Learning Azure Compute Data Migration Integration Internet of Things (IoT) Manufacturing Master Data Mgmt Regulatory Compliance Sales & Marketing Security Storage

MSDW Podcast: News Roundup, September 2020

by MSDW Reporter
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Microsoft Dynamics Partner Roundup: Partnerships; Acquisition; D365 integration

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

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MSDW Podcast: Neil Benson on big Dynamics 365 projects, Scrum, and training

by MSDW Reporter
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Post-sale email marketing: Extend your marketing lifecycle, and turn your customers into advocates

by Dan Griffin

What should you communicate in that all-important post-sale time frame?

Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Automation Sales & Marketing
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PRM: What it is and how it can increase indirect sales revenue

by Brendan Hong

How to improve channel performance and build better relationships at a crucial economic moment

Customer Engagement Customer Relationship Mgmt Dynamics 365 Partner Relationship Management (PRM) Partner Strategy Revenue recognition Sales & Marketing Training
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Call Journey partners with Microsoft on voice data analytics

by MSDW Reporter

Data from voice calls will feed into Azure, productivity, business apps systems, companies state.

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LATEST VENDOR RESOURCES

Copilot features in Dynamics 365 Customer Insights - Journeys

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Copilot Marketing Text Generation for Dynamics 365 Business Central

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Introducing The Knowledge Hub

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Default Views in Dynamics 365 CRM

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2025 Microsoft Business Applications Partner Marketing Insights Report

MSDW Features
Exclusive new research from MSDW reveals how Microsoft Biz Apps partners and customers are navigating a rapidly evolving market
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Connect the Customer Journey with Dynamics and Marketing Automation

emfluence
Unify your CRM and marketing automation to deliver smarter, more connected customer experiences that drive revenue.
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Salesforce 101: A Detailed Analysis for Positioning Dynamics 365

Seer 365
What to know about the architecture, ISV market, migrations, licensing, and more
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Integrating Dynamics 365 CE with Marketing Automation for Greater ROI

emfluence
Unlock the full potential of your CRM—discover how integrating D365 with marketing automation drives better results and greater ROI!
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Getting Started with Sales Nurturing and Marketing Automation

emfluence

Using automated workflows to send your messages

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Enpro, Inc.: Gaining Efficiency With a New Dynamics 365 CRM System

Forvis Mazars
Integrating a new CRM system with an existing ERP system helped Enpro, Inc. increase efficiency.
Customer Engagement Dynamics 365 Field Service Field Service Manufacturing Power BI Power Platform Sales Sales & Marketing

Axiom: Dynamics 365 CRM System Improvements Enhance Sales Forecasting

Forvis Mazars
An upgraded CRM system led to improved sales processes with better forecasting for Axiom.
Customer Engagement Dynamics 365 Dynamics GP Engineering Sales Sales & Marketing

Haire Group: Transforming Operations With Microsoft Dynamics 365 CRM

Forvis Mazars
Haire Group’s Microsoft integration helped streamline processes and improve efficiency.
Customer Engagement Dynamics 365 Manufacturing Sales Sales & Marketing

Gaubert Oil: Reaping the Benefits of a Unified System with Microsoft Dynamics 365

Forvis Mazars
Gaubert Oil’s transition to Microsoft Dynamics 365 Marketing boosted productivity for employees.
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Hampel Oil Implements CRM for Oil & Gas to Help Improve Customer Relationships

Forvis Mazars
Explore how Hampel Oil uses a customized, pre-built CRM system to easily access customer information and manage share of wallet opportunities.
Customer Engagement Dynamics 365 Oil Sales Sales & Marketing Sales Quoting Sales and Operations Planning
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The emfluence Marketing Platform for Microsoft Dynamics

The emfluence Marketing Platform is a marketing automation solution built to work hand-in-hand with Microsoft Dynamics 365...
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Innovia Power BI Reports Packs

At Innovia Consulting, we developed a portfolio of reports in Power BI to help you see the meaning behind your data. With...
Accounting Auditing BI and Reporting Business Central Dynamics 365 Inventory Management Manufacturing Power BI Power Platform Process Manufacturing Purchasing Sales & Marketing

emfluence Marketing Platform

The emfluence Marketing Platform is so intuitive, you’ll swear it was built just for you! The emfluence Marketing Platform is...
Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Email Management Event Management Marketing Marketing Automation Power Apps Sales

Velaro

Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM with...
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