Sales & Marketing news & resources

cdm-nfp.jpg

Microsoft launches Fundraising and Engagement solution for Dynamics 365 Sales

by Jason Gumpert

New solution, designed with MISSION CRM, builds on two years' worth of nonprofit business applications work from Microsoft's Tech for Social Impact.

Customer Engagement Donor Management Dynamics 365 Dynamics CRM Fundraising Not For Profit Sales Sales & Marketing Tech for Social Impact

MSDW Podcast: The evolution of MarTech in the Microsoft channel

by MSDW Reporter
Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 MSDW Podcast Marketing Automation Microsoft Corporate Sales & Marketing

Azure Partner Roundup: eDiscovery; Sales enablement; Oracle migrations; Visual IoT building; Data mastering

by MSDW Reporter

New updates from Microsoft Azure partners

AI and Machine Learning Azure Compute Data Migration Integration Internet of Things (IoT) Manufacturing Master Data Mgmt Regulatory Compliance Sales & Marketing Security Storage

MSDW Podcast: News Roundup, September 2020

by MSDW Reporter
AI Business Central Collaborative Workspaces Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations MSDW Podcast

Microsoft Dynamics Partner Roundup: Partnerships; Acquisition; D365 integration

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

Agriculture Business Central Customer Engagement Dynamics 365 Email Management Not For Profit Sales & Marketing

MSDW Podcast: Neil Benson on big Dynamics 365 projects, Scrum, and training

by MSDW Reporter
Azure Customer Engagement Customer Service Customer Service Data Integration Dynamics 365 MSDW Podcast Power Automate Power Platform Sales & Marketing Sales Quoting
thank-you-road-sign.jpg

Post-sale email marketing: Extend your marketing lifecycle, and turn your customers into advocates

by Dan Griffin

What should you communicate in that all-important post-sale time frame?

Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Automation Sales & Marketing
prm-analytics.png

PRM: What it is and how it can increase indirect sales revenue

by Brendan Hong

How to improve channel performance and build better relationships at a crucial economic moment

Customer Engagement Customer Relationship Mgmt Dynamics 365 Partner Relationship Management (PRM) Partner Strategy Revenue recognition Sales & Marketing Training
call-journey-microsoft-diagram.png

Call Journey partners with Microsoft on voice data analytics

by MSDW Reporter

Data from voice calls will feed into Azure, productivity, business apps systems, companies state.

AI AI and Machine Learning Azure Customer Engagement Customer Insights Customer Relationship Mgmt Customer Service Customer Service Databases Dynamics 365 HR Management Power BI
john-gravely-c.jpg

John Gravely, an entrepreneur with deep Microsoft channel ties, dies at 53

by Jason Gumpert

Gravely founded CRM-focused firms c360, ClickDimensions, and SalesSpark

Customer Engagement Dynamics 365 Dynamics CRM Marketing Automation Sales & Marketing

LATEST VENDOR RESOURCES

Simon Roofing: Achieving Project Goals with Microsoft Dynamics 365 CE (CRM)

Sikich

From CRM to Campaign: A Microsoft Partner’s Guide to Smarter Marketing Automation

emfluence

Sales Order Agent for Microsoft Dynamics 365 Business Central

WebSan Solutions

Specialized Views in Dynamics 365 CRM

Encore Business Solutions

Advanced View Controls in Dynamics 365 CRM

Encore Business Solutions
More Sales & Marketing Videos

2025 Microsoft Business Applications Partner Marketing Insights Report

MSDW Features
Exclusive new research from MSDW reveals how Microsoft Biz Apps partners and customers are navigating a rapidly evolving market
Azure Business Central Customer Engagement Dynamics 365 Finance and Operations Power Platform Sales & Marketing

Connect the Customer Journey with Dynamics and Marketing Automation

emfluence
Unify your CRM and marketing automation to deliver smarter, more connected customer experiences that drive revenue.
Customer Engagement Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Marketing Automation Sales Sales & Marketing

Salesforce 101: A Detailed Analysis for Positioning Dynamics 365

Seer 365
What to know about the architecture, ISV market, migrations, licensing, and more
Customer Engagement Customer Relationship Mgmt Dynamics 365 Sales & Marketing Salesforce

Integrating Dynamics 365 CE with Marketing Automation for Greater ROI

emfluence
Unlock the full potential of your CRM—discover how integrating D365 with marketing automation drives better results and greater ROI!
Customer Engagement Dynamics 365 Dynamics CRM Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales Sales & Marketing

Getting Started with Sales Nurturing and Marketing Automation

emfluence

Using automated workflows to send your messages

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Email Management Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing
More Sales & Marketing White Papers

Boosting ROI with Dynamics 365 CRM and Marketing Automation: A Case Study

emfluence
Discover how Tension Corporation transformed its sales and marketing process by integrating CRM and marketing automation for better lead management and efficiency.
Customer Engagement Dynamics 365 Marketing Automation Sales & Marketing

Enterprise Bank: Powering Banking Services with Dynamics 365 CE|CRM

Sikich

Enterprise Bank decided it was time to replace an older CRM system

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Data Integration Dynamics 365 Dynamics CRM KPIs Power BI Power Platform Sales & Marketing

EMCO Streamlines Services With Microsoft Dynamics 365 Sales

enVista

Real-time visibility and centralized data with the implementation of Microsoft Dynamics CRM

Call Tracking Chemicals Customer Engagement Customer Relationship Mgmt Data Management Dynamics 365 Dynamics CRM Loyalty Management Sales & Marketing
More Sales & Marketing Case Studies

Innovia Power BI Reports Packs

At Innovia Consulting, we developed a portfolio of reports in Power BI to help you see the meaning behind your data. With...
Accounting Auditing BI and Reporting Business Central Dynamics 365 Inventory Management Manufacturing Power BI Power Platform Process Manufacturing Purchasing Sales & Marketing

emfluence Marketing Platform

The emfluence Marketing Platform is so intuitive, you’ll swear it was built just for you! The emfluence Marketing Platform is...
Customer Engagement Customer Insights Dynamics 365 Dynamics CRM Email Management Event Management Marketing Marketing Marketing Automation Marketing Insights Power Apps Sales

Velaro

Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM with...
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing
More Sales & Marketing Solutions