Sales & Marketing news & resources

azzure-it-logo.png

Advania acquires Azzure IT, a UK-based Microsoft partner

by MSDW Reporter

Advania's second strategic acquisition outside the Nordic region since its December acquisition of UK-based cloud specialist Content + Cloud

Business Central Customer Engagement Distribution Dynamics 365 Inventory Management Order Management Procurement Sales & Marketing
to-increase-logo.png

To-Increase launches DynaRent for Microsoft Dynamics 365 Sales

by MSDW Reporter

D365 Sale solution also integrates with D365 F&SCM solution for united view of rental business data

Customer Engagement Data Integration Dynamics 365 Finance and Operations Invoice Processing Rental Sales Sales & Marketing Sales Quoting
preact-logo.jpg

Preact launches Power Platform-based Charity Hub offering

by MSDW Reporter

Preact intends to use Power App capabilities with the goal of supporting charities

Customer Relationship Mgmt Fundraising Not For Profit Power Apps Power Platform Sales & Marketing
vivian_voss.jpeg

Microsoft Dynamics Profile: New MVP helps others level up with D365 Marketing

by Linda Rosencrance

How Vivian Voss has focused her passion for volunteering on the Dynamics 365 Sales and Marketing community 

Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 European Power Platform Conference April 2022 Power Apps Power Platform Sales Sales & Marketing
d365_model_pic_1-c1.png

Improved design in Microsoft Dynamics 365 model driven apps: Collapsible groups

by Arvind Khadye

Discover the benefits of Collapsible groups  in Dynamics 365

Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Power Apps Power Platform Sales Sales & Marketing
outbrain-logo-1.jpg

Outbrain expands media & advertising tech partnership with Microsoft on Azure

by MSCN Reporter

New arrangement sets a multi-year Azure engagement for Outbrain's media platform

AI and Machine Learning Azure Development Media & Entertainment Sales & Marketing
ownbackup-logo.jpg

OwnBackup joins ISV Connect with certified Microsoft Dynamics 365 data protection solution

by MSDW Reporter

Following funding in 2021 to expand SaaS reach, the company has launched OwnBackup Recover for Dynamics 365

Azure Customer Engagement Customer Relationship Mgmt Customer Service Data Archiving Data Management Dynamics 365 Dynamics CRM Financial Services Governance, Risk, and Compliance (GRC) Healthcare Regulatory Compliance
d365-customer-insights-hero.png

DynamicsCon Preview: Understanding the potential of Dynamics 365 Customer Insights

by Lisa Crosbie

Customer Insights opens up a range of new opportunities in the Microsoft customer engagement technology stack

Customer Engagement Customer Experience (CX) Customer Insights - Data Customer Relationship Mgmt Dynamics 365 DynamicsCon March 2022 Sales & Marketing
gppb-logo.png

Microsoft Dynamics Partner Roundup: Legal CRM; Power Platform Bootcamp; Acquisition; ERP implementation; ISV CRO

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

Azure CPQ (Configure, Price, Quote) Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Finance and Operations Legal Marketing Automation Power Platform Sales & Marketing
m365-mark-c.png

Event Preview: Microsoft 365 Conference adds Dynamics 365, Power Platform tracks

by Asif Rehmani

Event is expanding from Office 365, SharePoint, and Teams to business apps

Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Microsoft 365 Conference April 2022 Power Platform Sales & Marketing

LATEST VENDOR RESOURCES

Power Automate Essentials for Customer Insights – Journeys

Coffee + Dunn

Mailchimp and Dynamics 365 CRM Integration: Unify Customer Data and Marketing Insights

Inogic

Marketing4Dynamics: Simplifying Mailchimp and Dynamics 365 CRM Integration

Inogic

Dynamics CRM Mailchimp Integration | Unify Sales & Marketing with Marketing4Dynamics

Inogic

How to Integrate Mailchimp with Dynamics 365 CRM | Marketing4Dynamics Tutorial

Inogic
More Sales & Marketing Videos

Downloadable Checklist: Customer Insights-Journeys vs. Marketing Automation

emfluence
A quick checklist to determine whether Customer Insights-Journeys is the right fit for your team.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales & Marketing

Evaluating Microsoft Customer Insights-Journeys: When It Fits and When It Doesn't

emfluence
Is Microsoft Customer Insights-Journeys the right fit? Learn what to evaluate before you decide.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales & Marketing

The CX Leader's Guide to Agentic AI

Velosio
Anticipating every need, automating every outcome. Optimizing customer experience in the agentic era.
Azure Business Central Copilot Customer Experience (CX) Dynamics 365 Fabric Finance and Operations Power Platform Sales & Marketing

AI Readiness Assessment

emfluence
A practical self-assessment to determine whether your CRM and marketing automation are truly ready to support intelligent execution.
Customer Engagement Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales & Marketing

The AI Readiness Gap: Why CRM and Marketing Automation Must Work Together

emfluence
AI doesn’t fix broken data—this guide explains why CRM and marketing automation must work together before intelligence can deliver real value.
Customer Engagement Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales & Marketing
More Sales & Marketing White Papers

Scaling Consulting Services Delivery with Power Platform

iTransition
Business Process Mgmt Customer Engagement Customer Relationship Mgmt Dataverse (CDS) Dynamics 365 Dynamics CRM Marketing Power Automate Power Platform Sales Sales & Marketing

Centralized Customer Engagement Platform

iTransition
Business Process Mgmt Customer Engagement Customer Service Dynamics 365 Dynamics CRM Field Service Field Service Healthcare Manufacturing Sales Sales & Marketing

Sales Automation for a Special Equipment Dealer

iTransition
How a special equipment dealer approached sales automation.
Automotive BI and Reporting Business Process Mgmt Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Power Automate Power Platform Sales Sales & Marketing Sales and Operations Planning

Adrian Steel Unified CRM and Marketing Data Across Five Platforms with Inner Join's Power BI Expertise

Inner Join Technologies
Unified reporting turns fragmented data into actionable intelligence. See what's possible when your data works together!
Automated Data Collection Azure Business Central Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Data Integration Databases Dynamics 365 Dynamics CRM

Heathrow Scientific Modernizes ERP with Business Central Cloud

Western Computer
Heathrow Scientific moved from Dynamics NAV to Business Central Cloud to improve visibility, streamline processes, and support growth.
BI and Reporting Business Central Data Management Distribution Dynamics 365 Dynamics NAV Inventory Management Manufacturing Power BI Power Platform Sales & Marketing
More Sales & Marketing Case Studies

Brello 360 — all-in-one insurance brokerage platform powered by Microsoft Dynamics 365

Brello 360 revolutionizes how insurance brokerages operate — simplifying workflows, automating financials, and empowering...
Accounting Automated Data Collection BI and Reporting Billing Business Process Mgmt Collaborative Workspaces Commission Calculation Communications Contract Management Contract Management Customer Experience (CX) Data Management

The emfluence Marketing Platform for Microsoft Dynamics

The emfluence Marketing Platform is a marketing automation solution built to work hand-in-hand with Microsoft Dynamics 365...
Dynamics 365 Dynamics CRM Dynamics Marketing Education Financial Services Healthcare Insurance Manufacturing Marketing Automation Sales & Marketing

Innovia Power BI Reports Packs

At Innovia Consulting, we developed a portfolio of reports in Power BI to help you see the meaning behind your data. With...
Accounting Auditing BI and Reporting Business Central Dynamics 365 Inventory Management Manufacturing Power BI Power Platform Process Manufacturing Purchasing Sales & Marketing

Velaro

Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM with...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Sales Sales & Marketing
More Sales & Marketing Solutions