Dynamics CRM news & resources

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Microsoft's Strategic Vision: The Challenge of Winning on Brand

by Doug Bonderud
Is brand evangelism the best way forward for the company?
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Microsoft Corporate

Document Loss Numbers Highlight Value of Enterprise Content Management Planning for Microsoft Dynamics Solutions

by Bridget McCrea
Long-time ECM expert weighs in on how companies can use modern solutions to save themselves from drowning in the information age.
Business Central Business Process Mgmt Content Management Data Management Document Automation Document Imaging Document Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV

Microsoft Dynamics Partner Roundup: Zetadocs Express for NAV 2013; Anytime Collect for GP; Hitachi Selects InsideView; GP Healthcare Win

by Linda Rosencrance
A selection of recent announcements from the Dynamics partner channel
AP Automation Accounting Business Central Collections Management Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Dynamics GP Dynamics NAV GP 2010 Healthcare

MVP Buzz: 4 New, 15 Returning Microsoft Dynamics MVPs Recognized in October Awards

by Jason Gumpert
Nineteen new and renewed MVPs named, Dynamics CRM gets the most
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV MVP

The Design Language of Your CRM Solution, Part 4 - Different Shapes and Sizes

by Jukka Niiranen
Why today's Dynamics CRM users are ready for the next generation of applications focused on their needs
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Analysts to Discuss the Fate of Windows 8 in a World of Mobile Competition, Balanced by Tablets

by Bridget McCrea
Dynamics ERP and CRM product teams working toward own tablet solutions
Dynamics AX Dynamics CRM Dynamics GP Mobile Applications Tablet

Professional Services Industry Still Full of Opportunity for Microsoft Dynamics CRM Partners, Experts Agree

by Valerie Miller
Field services, front and back office integration remain big opportunities in this expansive sector
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Data Integration Dynamics 365 Dynamics CRM Mobile Applications Professional Services Project Service Automation Sales

Microsoft Dynamics CRM 2011 Update Rollup 11 Readied on Heels of UR 10

by Linda Rosencrance
Includes increased support for Windows 8, IE 10, Office 2013 Preview
Dynamics CRM Windows 8

Windows 8 and Big Promises: Can Business Apps Reach Critical Mass?

by Doug Bonderud
Microsoft Dynamics product teams have their own Windows 8 plans, but will also look to third parties
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL GP 2013 Metro NAV 2013 Orion Windows 8

Microsoft Dynamics Partner Roundup: AX Cloud Trials; CRM Win, Hire; New Master VAR Affiliate

by Jason Gumpert
A selection of recent Dynamics partner announcements
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2026 Tax Changes: What You Need to Know

Avalara

The Marketer's Guide to Meaningful Measurement

Coffee + Dunn

SharePoint Knowledge AI Search – Your Copilot for SharePoint Search with Azure AI Search

Inogic

How to Detect and Merge Duplicate Records in Dynamics 365 CRM

Inogic

D365 Hidden Costs Series #3 - Damaged Relationships

Plauti
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2026 Tax Changes: A Compliance Guide for Businesses

Avalara
The 10th edition of Avalara's annual tax changes report.
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Whitepaper: Avalara 1099 Readiness Report

Avalara
Most Businesses Still Rely on Manual 1099 Processes Despite Rising Compliance Risk, Avalara Finds
Accounting Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Financial Management Tax Management

Infographic: Avalara 1099 & W-9

Avalara
This infographic discusses the importance of using automation software for W-9 and 1099 compliance to avoid IRS penalties.
Accounting Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Financial Management Tax Management

End-of-Year Microsoft Dynamics 365 Data Cleaning: An Executive Playbook

Plauti
Master duplicate elimination and prevention to start January with clean customer data.
Customer Engagement Data Management Dynamics 365 Dynamics CRM

The Modern Guide to Microsoft Dynamics and Marketing Automation

emfluence
Turn your Microsoft Dynamics data into automated, revenue-driving campaigns with this practical guide to marketing automation
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Infographic: Enhancing City of Austin’s Economic Development with Microsoft Dynamics 365 CRM

Sikich
Discover how the City of Austin's Economic Development Department leveraged Microsoft Dynamics 365 CE to drive economic growth and operational success.
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Infographic: How Simon Roofing Improved Its Customer Service with Microsoft Dynamics 365

Sikich
Discover how Simon Roofing elevated customer service and streamlined operations with Microsoft Dynamics 365—explore their transformation journey!
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City of Austin Modernizes Service and Program Delivery of the Economic Development Department with Dynamics 365 CE|CRM

Sikich

The Economic Development Department of the City of Austin collaborated with Sikich to deploy a constituent relationship management platform built on Microsoft Dynamics 365...

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit Portals Power Apps Power Automate Power BI

Calgary Economic Development (CED) Gains Unified Success with D365 CE|CRM

Sikich

While evaluating available CRM softwares, the huge disparity in licensing and implementation costs led them to Microsoft Dynamics 365 CRM

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit

Enterprise Bank: Powering Banking Services with Dynamics 365 CE|CRM

Sikich

Enterprise Bank decided it was time to replace an older CRM system

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Data Integration Dynamics 365 Dynamics CRM KPIs Power BI Power Platform Sales & Marketing
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Customer Service Agent: Smarter Customer Service Starts Here

Customer Service-focused. Microsoft-powered. HSO-delivered. The HSO Customer Service Agent is an AI-powered digital assistant...
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Solver Datasheet

For organizations looking to accelerate growth and gain complete insight into their business, Solver is a cloud-based...
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Alerts4Dynamics – Real-Time Alerts & Notifications in Dynamics 365 CRM

Alerts4Dynamics is a comprehensive Dynamics 365 alert tool that helps you create, schedule, and manage real-time...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics CRM Field Service Power Apps Power Platform Project Service Automation Sales

The emfluence Marketing Platform for Microsoft Dynamics

The emfluence Marketing Platform is a marketing automation solution built to work hand-in-hand with Microsoft Dynamics 365...
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Maplytics — a Location Analytical Companion for Dynamics 365 CRM

Maplytics is a Microsoft-certified geo-analytical mapping solution that embeds location intelligence directly into Microsoft...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Field Service Power Apps Power Pages Power Platform Project Service Automation
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