Dynamics CRM news & resources

Salesfusion names new CEO, Raises $5M in new funding

by Linda Rosencrance
Enterprise software exec Carol O’Kelley takes over from Christian Nahas as CEO
Customer Engagement Dynamics 365 Dynamics CRM Marketing Marketing Automation

Before You Pull the Plug: Understand What it Takes to Get the Most From Your Microsoft Dynamics Cloud Provider

by Rob Curls
Examining some of the most common issues impacting solutions migrated to the cloud, how to investigate them, and what to do if it is time to switch providers
Business Central Cloud Data Migration Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL SaaS

Microsoft Dynamics Partner Roundup: CRM Online pro sports win; ERP farming enhancements; Cloud customer retention; Hospitality ERP update

by Linda Rosencrance
A selection of new announcements from the Dynamics partner channel
Business Central Data Integration Dynamics 365 Dynamics AX Dynamics CRM Dynamics CRM Online Dynamics NAV Food & Beverage Hospitality Media & Entertainment Power BI Power BI

The Jetsons, Self-Driving Cars, and Customer Relationship Management (CRM) Success

by Chuck Ingram
How can we apply “what works” in other areas to the field of CRM?
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing

For Microsoft Dynamics CRM consultants, official training, certifications are one element of larger development goal

by Linda Rosencrance
Microsoft has launched new CRM 2015 courses, delivered virtually and at a lower cost. But what is the real value to CRM partners?
CRM 2015 Dynamics CRM Training

Microsoft Dynamics Partner Roundup: CRM in G-Cloud 6; Hosting alliance; NAV & CRM manufacturing wins

by Linda Rosencrance
A selection of recent announcements from around the Dynamics channel
Agriculture Business Central Customer Engagement Customer Relationship Mgmt Data Management Dynamics 365 Dynamics CRM Dynamics CRM Online Dynamics NAV Government Inventory Management Manufacturing

Microsoft Dynamics CRM experts in demand: Skills and roles fueling today's job opportunities

by Karen Kroll
As the economy has improved, both Dynamics CRM partners and customers are looking to boost their CRM staffing, say hiring professionals. Where should you look to hire or get hired?
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Recruiting Sales Sales & Marketing jobs

3 Practical Tips For Effective BI Dashboard Design and Implementation

by Keyan Keihani
What it really takes to increase the usability of the visual information we produce
BI and Reporting Business Central Business Performance Mgmt Data Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL KPIs

Convergence 2015: What does a broader business customer focus mean for Microsoft Dynamics ERP and CRM?

by Jason Gumpert
As company's event schedule evolves, Dynamics ERP and CRM products remain a key component of broader business messaging, Microsoft says
Business Central Convergence 2015 Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Power Automate

Microsoft Adopts ISO's International Cloud Privacy Standard for Dynamics CRM Online, Azure, Office 365

by Linda Rosencrance
CRM Online, Azure, and Office 365 meet the ISO/IEC 27018 standard for a uniform, international approach to protecting privacy for personal data stored in the cloud
Dynamics CRM Dynamics CRM Online Power Automate

LATEST VENDOR RESOURCES

Advanced View Controls in Dynamics 365 CRM

Encore Business Solutions

Dynamics 365 F&O: Benefits of Connecting to CRM, the Power Platform, and the Rest of Your Stack

Encore Business Solutions

Best Practices for Lead Management in Dynamics 365 CRM

Encore Business Solutions

Event Check-in Pro for Dynamics 365

Coffee + Dunn

Delivering a Connected Customer Experience with Dynamics 365

Coffee + Dunn
More Dynamics CRM Videos

How to Use Custom Views and Charts in Dynamics 365 CRM

Encore Business Solutions
Leveraging customized views and charts in Dynamics 365 CRM makes it easier for sales and service teams to manage and analyze data.
Customer Engagement Dynamics 365 Dynamics CRM Sales

Microsoft Dynamics 365 Pricing & Licensing Guide 2025

Dynamics Square USA
Choose the right apps, users, and plans without getting lost in the technical jargon
AI Business Central Commerce Copilot Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics CRM Dynamics GP Dynamics Marketing

The Smart Leader’s Guide to Microsoft Copilot

Dynamics Square USA
Discover how smart leaders are using Copilot to accelerate decisions, streamline operations, and drive measurable value
AI AI and Machine Learning Azure Business Central Copilot Copilot Studio Customer Engagement Customer Insights Customer Service Customer Service Insights Customer Voice Dynamics 365

How Digital Tools Bring New Levels of Productivity and Accuracy to Field Inspections

Resco
Are outdated inspection processes slowing your team down?
Business Central Construction Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Energy Field Service Government Healthcare Manufacturing Oil

Integrating Dynamics 365 CE with Marketing Automation for Greater ROI

emfluence
Unlock the full potential of your CRM—discover how integrating D365 with marketing automation drives better results and greater ROI!
Customer Engagement Dynamics 365 Dynamics CRM Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales Sales & Marketing
More Dynamics CRM White Papers

NAI Significa saves 10 minutes on every inspection after deploying Resco Inspections

Resco

 A leading global commercial real estate brokerage firm wanted to digitalize inspection process

Architecture Automated Data Collection Construction Data Integration Data Management Dynamics 365 Dynamics CRM Enterprise Asset Mgmt Field Service Financial Services Mobile Applications Planning & Scheduling

Speeding up estate inspections from 1 day to 3 hours with scalable mobile solution with Resco for Dynamics 365

Resco

Discover how one of the largest housing associations in the UK transformed inspections with mobile forms, data automation, and offline capabilities from Resco

Architecture Automated Data Collection Business Process Mgmt Data Integration Data Management Dynamics 365 Dynamics CRM Field Service Mobile Applications Power Platform Property Management Real Estate

Nurse Maude: Completing 5,000 patient visits a day with Resco Field Service 2.0

Resco

Learn how home healthcare organization Nurse Maude transformed their productivity and went fully paperless with Resco

Automated Data Collection Data Integration Data Management Dynamics CRM Field Service Healthcare Logistics Planning and Scheduling Scheduling

EMCO Streamlines Services With Microsoft Dynamics 365 Sales

enVista

Real-time visibility and centralized data with the implementation of Microsoft Dynamics CRM

Call Tracking Chemicals Customer Engagement Customer Relationship Mgmt Data Management Dynamics 365 Dynamics CRM Loyalty Management Sales & Marketing

Mazda increases engagement 200% with immersive website

Episerver

Driving industry trends with an immersive platform that is exceeding expectations.

Automotive Dynamics CRM
More Dynamics CRM Case Studies

Power BI Budgeting With Power ON Budget Planner

In effective cost management, wrangling budgets scattered across local spreadsheets poses challenges in maintenance and...
Automated Data Collection Azure Budgeting Data Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics POS Dynamics RMS

ServiceTeam ITSM (IT Service Management)

Conceived in Power Apps®—ServiceTeam ITSM is the most Microsoft-centric ITSM solution on the market. Overcome silos, lower...
Dataverse (CDS) Dynamics 365 Dynamics CRM IT Asset Management (ITAM) IT Service Management (ITSM) Power Apps Power Automate Power BI Power Pages Power Platform

Greenshades Payroll and HR Platform for Microsoft Dynamics

The Greenshades Payroll and HR Platform is the unified software solution that integrates with all flavors of Microsoft...
Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics POS Dynamics SL Dynamics Snap Financial Management HR Management Payroll Processing

emfluence Marketing Platform

The emfluence Marketing Platform is so intuitive, you’ll swear it was built just for you! The emfluence Marketing Platform is...
Customer Engagement Customer Insights Dynamics 365 Dynamics CRM Email Management Event Management Marketing Marketing Marketing Automation Marketing Insights Power Apps Sales

ClickLearn

ClickLearn is the market leading solution for creating user instructions, e-learning and process videos for Microsoft...
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV Finance and Operations Learning Management System
More Dynamics CRM Solutions