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For Microsoft Dynamics CRM consultants, official training, certifications are one element of larger development goal

by Linda Rosencrance
Contributing Writer, MSDW

Earlier this month, Microsoft began offering a new and improved Microsoft Dynamics CRM 2015 Virtual Foundations course, revamped with new content on the CRM 2015 release. This virtual instructor-led course, which focuses on both product knowledge and certification as key objectives, is aimed at enabling consultants to ramp up on the new features and functionality of Dynamics CRM 2015.

Because Microsoft revamped the content and is leveraging the new Dynamics Learning Portal, it was able to cut the cost of the course, which runs as weekly three and a half hour sessions from February to March, from $3995 to $1750. While that's a 44% savings, it's still quite a chunk of change.

The course prepares consultants for the following exams:

  • Microsoft Dynamics CRM Application
  • Microsoft Dynamics CRM Installation
  • Microsoft Dynamics Customization & Configuration

But how important is it for consultants to take courses and pass tests like these as opposed to doing hands-on work and learning internally at their companies? As several Dynamics CRM veterans explain, there are several reasons why Microsoft training and certification should be one important component of a consulting team's skill building regimen.

A first step in Dynamics CRM consultant training

While Dynamics CRM consultancy Zero2Ten does most of its training internally, courses like these are good for some specific training opportunities, says David Kohar, Chief Customer Office.

It's also a way "to get initial learning into our organization so that we can [incorporate it] into our training approach," he says. "These training sessions can also be hugely valuable for partners that don't ...

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About Linda Rosencrance

Linda Rosencrance is a freelance writer/editor in the Boston area. Rosencrance has over 25 years experience as an reporter/investigative reporter, writing for many newspapers in the metropolitan Boston area. Rosencrance has been writing about information technology for the past 16 years.

She has covered a variety of IT subjects, including Microsoft Dynamics, mobile security issues such as data loss prevention, network management, secure mobile app development, privacy, cloud computing, BI, big data, analytics, HR, CRM, ERP, and enterprise IT.

Rosencrance is the author of six true crime books for Kensington Publishing Corp.