Dynamics CRM news & resources

Microsoft Dynamics Partner Roundup: NAV Food Manufacturing; ChemDis CfMD for NAV 2015; AX advanced supply chain win; Patient management with CRM Online

by Linda Rosencrance
A selection of recent announcements from the Dynamics partner channel
Business Central Chemicals Distribution Distribution Dynamics 365 Dynamics AX Dynamics CRM Dynamics CRM Online Dynamics NAV Food & Beverage Healthcare Manufacturing

Armanino takes on PrecisionPoint's North American staff, distribution in new partnership

by Jason Gumpert
PrecisionPoint's North American staff will be joining the Armanino consulting team
BI and Reporting Business Central Business Performance Mgmt Data Warehousing Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV

Microsoft Dynamics CRM Helps Australian Health Agency Expand Child Hearing Program

by Linda Rosencrance
Australia’s Queensland Heath agency to collect and monitor the hearing data for newborns across Queensland using a new XRM solution based on Microsoft Dynamics CRM
Data Management Dynamics CRM Government Healthcare Portals xRM

Why Your Project is Not a Product: What it really means to take the leap into packaged software

by Wendell Simmons
Consulting firms develop lots of IP that helps them improve delivery, but converting it into packaged software requires major business adjustments
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL

XrmToolBox is ready for Microsoft Dynamics CRM 2015

by Jason Gumpert
The new release uses CRM 2015 SDK, uses digital signatures to secure 27 tools
CRM 2015 Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Sales Sales & Marketing XrmToolBox xRM

Microsoft Dynamics Partner Roundup: NAV credit card processing; Donor management win; GP commerce integration win; Partner adds CRM Online

by Linda Rosencrance
A selection of announcements from around the Dynamics partner channel
Business Central Commerce Credit Card Processing Customer Relationship Mgmt Data Integration Donor Management Dynamics 365 Dynamics CRM Dynamics CRM Online Dynamics GP Dynamics NAV E-Commerce

Salesforce vs. Microsoft Dynamics CRM: Which Should You Choose?

by Curt Finch
Beyond product differences, is Microsoft doing more to build product momentum and improve future prospects?
Dynamics CRM Salesforce.com

Dynamics CRM 2013 SP1 security vulnerability sparks 'all hands on deck' response from Microsoft

by Jason Gumpert
Cross-site scripting issue will not impact CRM Online; Fix in the works
CRM 2013 Dynamics CRM JavaScript Security

New report predicts $50.8 Billion in SaaS enterprise applications by 2018

by Bridget McCrea
Growth from $22.6B in 2013 will be driven by accelerating demand; ERP and accounting will lag
Business Central Cloud Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV SaaS Supply Chain Management

Microsoft looks for competitive edge with launch of Dynamics CRM Online for US Government

by Linda Rosencrance
Now live, the new FedRAMP compliant environment should ease path to government customers in need of CRM solutions, experts say
Cloud Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM FedRAMP Government Power Automate Regulatory Compliance

LATEST VENDOR RESOURCES

SharePoint Knowledge AI Search – Your Copilot for SharePoint Search with Azure AI Search

Inogic

How to Detect and Merge Duplicate Records in Dynamics 365 CRM

Inogic

D365 Hidden Costs Series #3 - Damaged Relationships

Plauti

D365 Hidden Costs Series #2 - Low CRM Adoption

Plauti

Accelerate Your Business Growth with Microsoft Copilot + Dynamics 365

Inogic
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The Modern Guide to Microsoft Dynamics and Marketing Automation

emfluence
Turn your Microsoft Dynamics data into automated, revenue-driving campaigns with this practical guide to marketing automation
Customer Engagement Dynamics 365 Dynamics CRM Marketing Automation Sales & Marketing

AI-Powered xFP&A: The Future of Financial Planning

Solver
Explore the transformative power of AI in xFP&A
BI and Reporting Business Central Corporate Perf Mgmt (CPM) Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Financial Management

Connect the Customer Journey with Dynamics and Marketing Automation

emfluence
Unify your CRM and marketing automation to deliver smarter, more connected customer experiences that drive revenue.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Sales Sales & Marketing

How to Use Custom Views and Charts in Dynamics 365 CRM

Encore Business Solutions
Leveraging customized views and charts in Dynamics 365 CRM makes it easier for sales and service teams to manage and analyze data.
Customer Engagement Dynamics 365 Dynamics CRM Sales

Microsoft Dynamics 365 Pricing & Licensing Guide 2025

Dynamics Square USA
Choose the right apps, users, and plans without getting lost in the technical jargon
Business Central Commerce Copilot Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics CRM Dynamics GP
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Infographic: Enhancing City of Austin’s Economic Development with Microsoft Dynamics 365 CRM

Sikich
Discover how the City of Austin's Economic Development Department leveraged Microsoft Dynamics 365 CE to drive economic growth and operational success.
Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics CRM Government Power Apps Power Automate Power Platform

Infographic: How Simon Roofing Improved Its Customer Service with Microsoft Dynamics 365

Sikich
Discover how Simon Roofing elevated customer service and streamlined operations with Microsoft Dynamics 365—explore their transformation journey!
Azure Construction Customer Engagement Customer Insights - Data Customer Service Dynamics 365 Dynamics CRM Field Service Integration Power Automate Power BI Power Platform

City of Austin Modernizes Service and Program Delivery of the Economic Development Department with Dynamics 365 CE|CRM

Sikich

The Economic Development Department of the City of Austin collaborated with Sikich to deploy a constituent relationship management platform built on Microsoft Dynamics 365...

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit Portals Power Apps Power Automate Power BI

Calgary Economic Development (CED) Gains Unified Success with D365 CE|CRM

Sikich

While evaluating available CRM softwares, the huge disparity in licensing and implementation costs led them to Microsoft Dynamics 365 CRM

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit

Enterprise Bank: Powering Banking Services with Dynamics 365 CE|CRM

Sikich

Enterprise Bank decided it was time to replace an older CRM system

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Data Integration Dynamics 365 Dynamics CRM KPIs Power BI Power Platform Sales & Marketing
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Customer Service Agent: Smarter Customer Service Starts Here

Customer Service-focused. Microsoft-powered. HSO-delivered. The HSO Customer Service Agent is an AI-powered digital assistant...
Architecture Construction Copilot Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics CRM Email Management Engineering Financial Services Government Legal

Solver Datasheet

For organizations looking to accelerate growth and gain complete insight into their business, Solver is a cloud-based...
Azure Copilot Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics SL Fabric

Alerts4Dynamics – Real-Time Alerts & Notifications in Dynamics 365 CRM

Alerts4Dynamics is a comprehensive Dynamics 365 alert tool that helps you create, schedule, and manage real-time...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics CRM Field Service Power Apps Power Platform Project Service Automation Sales

The emfluence Marketing Platform for Microsoft Dynamics

The emfluence Marketing Platform is a marketing automation solution built to work hand-in-hand with Microsoft Dynamics 365...
Dynamics 365 Dynamics CRM Dynamics Marketing Education Financial Services Healthcare Insurance Manufacturing Marketing Automation Sales & Marketing

Maplytics — a Location Analytical Companion for Dynamics 365 CRM

Maplytics is a Microsoft-certified geo-analytical mapping solution that embeds location intelligence directly into Microsoft...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Field Service Power Apps Power Pages Power Platform Project Service Automation
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