A selection of announcements from the Dynamics partner channel
Microsoft continues to integrate the benefits of artificial intelligence (AI) technology into its products, including with the latest additions to the Dynamics 365 A...
Exploring an alternative approach to tailoring the appearance and behavior of Voice of Customer to a retailer's needs.
Integrating e-commerce platforms with Dynamics 365 for Finance and Operations is a recipe for enhanced efficiency.
Microsoft emphasizes the "bring your own channel providers" ethos and bi-directional flow of actions and events.
How data, analytics, and AI tools are changing our approach to improving customer experience.
Previews of sales, customer service, marketing apps supply business cases for Microsoft's core AI technology
The cloud-based contact center solution consolidates communication channels.
Customer xxperience overtakes price and product
Shift your focus from data to insight to produce the right product at the right time
How Dynamics 365 Customer Service and ITIL help Microsoft partners meet customer demand through technology and best practice
