Journeys using Power Automate triggers could extend Marketing app to broader scenarios
New integrations between Sitecore Content Hub and XM and D365 Commerce and Customer Insight aim to improve personalization, commerce experiences.
Updates arriving from October 2021 to March 2022 include plans for Industry Cloud offerings.
Customer Insights customers can use first-party data in ad targeting
Integrated customer journeys, industry clouds are in focus as more details are unveiled
Rohan Kumar shared new AI, data and bot capabilities with attendees at Ignite 2021
Builds on standard Microsoft tech like Teams, Azure
Microsoft's customer data platform (CDP), the fastest growing product in the D365 portfolio, adds new reference customers, integrations
Data from voice calls will feed into Azure, productivity, business apps systems, companies state.
Microsoft's newest licensing guide addresses new products and offers, with promise of more changes through October
Customer xxperience overtakes price and product
