Customer Engagement news & resources

Training builds trust and competitive advantage, say these three Microsoft Dynamics partners. And on-the-job training simply isn’t as credible as professional certification.

Afshin Alikhani describes an exciting time as a retail technology partner; also some perils for the Microsoft Dynamics channel.

Microsoft Dynamics experts weigh in weekly on channel news, how-to and Dynamics product direction.

Discussing the big reveal of the next release, including platform updates, Customer Insights, cloud security, and more.

A selection of announcements from the Microsoft Dynamics partner channel

Dynamics product strategy, cloud business models, and Microsoft's technology vision are all up for discussion.

Broad range of updates reviewed on day 3 of “executive briefing” including Common Data Service, Customer Insights, security, user interface, and more.

Sales reps and leaders can both access content and track performance without leaving the Dynamics 365 interface

The SMB sales and marketing apps appear to have been further delayed, Microsoft revealed in their update to partners today.

Microsoft plans an expanded partner channel capable of selling and delivering “rich Microsoft intelligent business applications,” according to Dynamics 365 channel leader Ton...