Customer Engagement news & resources

A selection of announcements from the Microsoft Dynamics partner channel

CRM project success depends upon the right consultant, but also, a commitment of internal resources

Update offers new capability to surface the names of end users; also enables more granular admin control and ability to “reboot” and grant permissions afresh

UK-based food distributor streamlines customer calls and enables customized deals, cross sell opportunities with Dynamics AX services.

Consider cloud tradeoffs and determine the right mix for your organization.

Microsoft Gold Partner EBS helps company move to the cloud, and to bring along some reluctant employees

A selection of announcements from the Microsoft Dynamics partner channel

An all-at-once cloud migration is preferable, but not always possible. This Dynamics GP and CRM migration required a phased approach. 

Detecting fraud within a business shouldn't be difficult, but still remains a challenge for most of the industry. What is missing?

The mature Microsoft Dynamics channel still finds its place among entrepreneurial gamers, alternative energy, and Pilates franchises.