Marketing news & resources

3 Ways Businesses Are Leveraging Microsoft Dynamics AX to Improve the Customer Experience

by Sean Harmon
Maximize your usage of AX 2012 R3 to improve customer experience across channels
AX 2012 R3 Commerce Customer Engagement Customer Service Customer Service Distribution Dynamics 365 Dynamics AX E-Commerce Marketing Rebates Retail

Microsoft Dynamics Partner Roundup: AX POS fuel pricing integration; GP for long term care facilities; GP, NAV, SL team hires and promotions

by Linda Rosencrance
A selection of recent announcements from around the Dynamics partner channel
Business Central Commerce Customer Engagement Data Integration Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Healthcare Marketing Oil

Microsoft and Adobe partner to deliver 'large scale' customer experience solution

by Jason Gumpert
Integration of Dynamics CRM and Microsoft Dynamics Marketing with Adobe Marketing Cloud will deliver more comprehensive customer engagement processes, Microsoft says
Adobe Marketing Cloud Azure BI and Reporting Cloud Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Financial Services Marketing

Fujitsu offers new Microsoft Dynamics AX industry solution for Japanese companies' overseas interests

by Linda Rosencrance
New offerings address sales, service, cost management, automotive suppliers, with a reach to other Asia Pacific nations
Automotive Budgeting Business Performance Mgmt Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics AX Financial Management Marketing Power Automate SaaS

Microsoft announces General Availability of Social Engagement as Spring '15 release wave, Social CRM loom

by Jason Gumpert
Social Engagement replaces Social Listening with new interface, visualizations, and tools to track and engage with social communication
CRM 2015 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Social CRM Social Engagement

Why does your team need a custom mobile solution when you have Microsoft Dynamics CRM 2013 or 2015?

by Chirag Shivalker
Six reasons a custom mobile solution helps your field team do more for customers and get more out of CRM
Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Mobile Applications Project Service Automation SaaS Sales Sales & Marketing Service Management

Dynamics Profile: Evangelizing CRM across industries, countries creates even greater understanding, says one Microsoft MVP

by Linda Rosencrance
Steven Foster's Microsoft MVP awards for Dynamics CRM have come after years of selling, supporting, and delivering CRM solutions around the world
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Marketing Automation Mobile Applications

IMA, Microsoft join forces to advance digital marketing education in Dynamics CRM partner ecosystem

by Linda Rosencrance
Dynamics CRM users and partners often lack experience in theory around digital marketing, experts say, and better training should benefit the community
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales Sales & Marketing

Microsoft Dynamics Partner Roundup: CRM for insurance; VAR merger; CRM mobile security; Banking CRM win

by Linda Rosencrance
A selection of recent announcements from around the Dynamics ERP and CRM partner channel
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Financial Services Insurance Marketing Mobile Applications Sales Sales & Marketing

Microsoft Dynamics Partner Roundup: Italy E-billing for AX, NAV; CRM CoffeeSender; New Cloud budgeting, Services automation partnerships

by Linda Rosencrance
A selection of recent announcements from around the Dynamics partner channel
AP Automation Budgeting Business Central Cloud Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV Forecasting Invoice Processing Marketing

LATEST VENDOR RESOURCES

Event Check-in Pro for Dynamics 365

Coffee + Dunn

Delivering a Connected Customer Experience with Dynamics 365

Coffee + Dunn

Advanced View Controls in Dynamics 365 CRM

Encore Business Solutions

Unleash Copilot in Dynamics 365 Customer Engagement

Encore Business Solutions

Best Practices for Lead Management in Dynamics 365 CRM

Encore Business Solutions
More Marketing Videos

Connect the Customer Journey with Dynamics and Marketing Automation

emfluence
Unify your CRM and marketing automation to deliver smarter, more connected customer experiences that drive revenue.
Customer Engagement Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Marketing Automation Sales Sales & Marketing

Microsoft Dynamics 365 Pricing & Licensing Guide 2025

Dynamics Square USA
Choose the right apps, users, and plans without getting lost in the technical jargon
AI Business Central Commerce Copilot Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics CRM Dynamics GP Dynamics Marketing

Integrating Dynamics 365 CE with Marketing Automation for Greater ROI

emfluence
Unlock the full potential of your CRM—discover how integrating D365 with marketing automation drives better results and greater ROI!
Customer Engagement Dynamics 365 Dynamics CRM Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales Sales & Marketing

The Shift to Customer Experience in Retail

Prodware

Customer xxperience overtakes price and product

AI Commerce Consumer Goods Contact Center Copilot Studio Customer Engagement Customer Experience (CX) Customer Insights Customer Relationship Mgmt Customer Service Customer Service Customer Service Insights

Achieving Greater Insight, Not Bigger Data

Prodware

Shift your focus from data to insight to produce the right product at the right time

AI AI and Machine Learning Automated Data Collection Azure Consumer Goods Customer Engagement Customer Experience (CX) Customer Insights Customer Service Customer Service Insights Data Management Databases
More Marketing White Papers

Infographic: Enhancing City of Austin’s Economic Development with Microsoft Dynamics 365 CRM

Sikich
Discover how the City of Austin's Economic Development Department leveraged Microsoft Dynamics 365 CE to drive economic growth and operational success.
Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics CRM Government Marketing Power Apps Power Automate Power Platform Sales Insights
More Marketing Case Studies

emfluence Marketing Platform

The emfluence Marketing Platform is so intuitive, you’ll swear it was built just for you! The emfluence Marketing Platform is...
Customer Engagement Customer Insights Dynamics 365 Dynamics CRM Email Management Event Management Marketing Marketing Marketing Automation Marketing Insights Power Apps Sales

Velaro

Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM with...
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing
More Marketing Solutions