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Why does your team need a custom mobile solution when you have Microsoft Dynamics CRM 2013 or 2015?

by Chirag Shivalker
Head of Content, Hi-Tech Outsourcing Services,

CRM mobility scenarios have become a hot topic as an increasing number of organizations find reasons to empower their employees with critical sales and service information in the field. As more people work in the field, they are also responsible for serving customers. For these remote employees, it is critical that they stay connected to customer-centric information while on the move.

With the releases of Dynamics CRM 2013 and 2015, Microsoft has demonstrated real commitment to multiple device platforms, which has paved the way for some exciting enhancements. There is a new phone interface that now supports  the creation of "Draft" records when you are not connected to internet, allowing you to sync the data whenever you get connected.

Improved mobile support from Microsoft also means that mobile development service providers are even better equipped to create custom CRM applications for smartphones and tablets. They have been actively designing and developing mobile solutions for Dynamics CRM for years. Let's examine some of the business needs and technical requirements that custom CRM mobile solutions can now satisfy to meet organizations' next generation of requirements.

A custom app for Microsoft Dynamics CRM

Enterprise security has and will continue to be a prime focus of every organization. Mobile CRM empowers you to manage users and devices - centrally.  You can manage:

  • Licenses of the hand held devices your employees are using
  • Synchronize the data from hand held devices - forcefully if required
  • Remotely wipe out the data from the hand held device of your employee

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About Chirag Shivalker

Chirag Shivalker is Head of Content Team at Hi-Tech Outsourcing Services. With a decade long experience in technology writing and trend analysis Chirag is an expert in technology and technological trends along with business writing.