Marketing news & resources

The Salesforce to Microsoft Dynamics CRM Online Migration: Think Success Before TCO, Says Partner

by Dann Anthony Maurno
Data migration and lower TCO are the easy parts. Getting a customer to success, with higher adoption and productivity, is where partners will find opportunity, says Mike Roge...
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Migration Dynamics 365 Dynamics CRM Dynamics CRM Online Marketing SaaS Sales Sales & Marketing

Marketing Automation Vendor ClickDimensions Aims For Growth With New Funding from Accel-KKR

by Jason Gumpert
Company will use new investment to build out brand and offering, at least in part for the enterprise space
Customer Engagement Dynamics 365 Dynamics CRM Email Management Marketing Marketing Automation SaaS Sales Sales & Marketing

Building The Case For ERP And E-Commerce Integration: More Than Meets The Eye

by Vishnu Modi
For the advocate looking to convince executives of the value of an investment in better integrated ERP and e-commerce systems, start by building a list of stakeholders who st...
Automated Data Collection Business Central Commerce Customer Engagement Customer Service Customer Service Data Integration Data Management Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV

The MSDW Podcast, May 16 2016: Marketing Automation Next Steps; Sales Intelligence; Solair IoT Acquisition; NAV Users, Fix your Inventory!

by Jason Gumpert
A review of the week's news on Microsoft Dynamics ERP and CRM
Accounting Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV EDI Internet of Things (IoT) Inventory Management MSDW Podcast

Microsoft's Marketing Software Challenge: To Build or To Buy Again?

by Jason Gumpert
Reports that Marketo could be up for sale - and rumors of Microsoft’s interest - highlight a unique and time sensitive choice for Redmond on marketing solutions
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Marketing Automation Marketo SAP Sales Sales & Marketing

Former software rivals create Kuvana sales acceleration solution

by Jason Gumpert
Kuvana founders Rhett Thompson and Chad Ruff shift focus from large scale marketing automation to individual sales engagement
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing

Fundamentals of Defining a Material Item Using Microsoft Dynamics AX

by Scott Hamilton
Reviewing some of the fundamentals of defining a material item within AX, and how to support the differing viewpoints
AX 2012 R3 AX 7 Bill Of Material Mgmt Business Process Mgmt Customer Engagement Distribution Dynamics 365 Dynamics AX Manufacturing Marketing Purchasing Quality Control

NBA Team Reboots Customer Engagement with Microsoft Dynamics CRM Upgrade, Data Management Refresh

by Jason Gumpert
The Oklahoma City Thunder wanted to take their sales and fan experience from good to great, and they were willing to rethink both CRM and data management to get there
BI and Reporting CRM 2015 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Integration Data Migration Data Warehousing Dynamics 365 Dynamics CRM Marketing

No Longer Salesforce-Only, Apttus Intelligent Cloud Now Native to Microsoft

by Dann Anthony Maurno
The quote-to-cash solution that was available only to Salesforce users now runs natively on Azure and interfaces with Dynamics CRM.
CPQ (Configure, Price, Quote) Configuration & Development Customer Engagement Dynamics 365 Dynamics CRM Envision 2016 Marketing Power Automate Sales Sales & Marketing Sales Order Processing Sales Quoting

Microsoft Dynamics Partner Roundup: Predictive Marketing for Dynamics CRM; Partnering for HRMS; NAV for IT Services Firm

by Linda Rosencrance
A selection of announcements from the Dynamics partner channel.
Artificial Intelligence (AI) Business Central Customer Engagement Distribution Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV E-Commerce HR Management Marketing

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Connect the Customer Journey with Dynamics and Marketing Automation

emfluence
Unify your CRM and marketing automation to deliver smarter, more connected customer experiences that drive revenue.
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Microsoft Dynamics 365 Pricing & Licensing Guide 2025

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Choose the right apps, users, and plans without getting lost in the technical jargon
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Integrating Dynamics 365 CE with Marketing Automation for Greater ROI

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Unlock the full potential of your CRM—discover how integrating D365 with marketing automation drives better results and greater ROI!
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The Shift to Customer Experience in Retail

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Customer xxperience overtakes price and product

AI Commerce Consumer Goods Contact Center Copilot Studio Customer Engagement Customer Experience (CX) Customer Insights Customer Relationship Mgmt Customer Service Customer Service Customer Service Insights

Achieving Greater Insight, Not Bigger Data

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Shift your focus from data to insight to produce the right product at the right time

AI AI and Machine Learning Automated Data Collection Azure Consumer Goods Customer Engagement Customer Experience (CX) Customer Insights Customer Service Customer Service Insights Data Management Databases
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Infographic: Enhancing City of Austin’s Economic Development with Microsoft Dynamics 365 CRM

Sikich
Discover how the City of Austin's Economic Development Department leveraged Microsoft Dynamics 365 CE to drive economic growth and operational success.
Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics CRM Government Marketing Power Apps Power Automate Power Platform Sales Insights
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emfluence Marketing Platform

The emfluence Marketing Platform is so intuitive, you’ll swear it was built just for you! The emfluence Marketing Platform is...
Customer Engagement Customer Insights Dynamics 365 Dynamics CRM Email Management Event Management Marketing Marketing Marketing Automation Marketing Insights Power Apps Sales

Velaro

Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM with...
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing
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