Global technology provider Zones deployed Dynamics CRM to redefine the workplace experience by improving collaboration and unifying customer-facing efforts.
LinkedIn is not the only important external source of sales, marketing, and customer service information, but its introduction could be pivotal to Microsoft's future, experts...
Data quality requirements may seem abstract, but scratch the surface and it is easy to find wide ranging implications for inaccurate information about your customers and pros...
Data migration and lower TCO are the easy parts. Getting a customer to success, with higher adoption and productivity, is where partners will find opportunity, says Mike Roge...
For the advocate looking to convince executives of the value of an investment in better integrated ERP and e-commerce systems, start by building a list of stakeholders who st...
