Sales & Marketing news & resources

Marketing in Microsoft Dynamics 365: New directions for enterprise, SMB

by Jason Gumpert

As Dynamics Marketing recedes into a support phase, SMBs will get some of its campaign management tools, while enterprises are encouraged to work with Adobe Marketing Cloud

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Microsoft readies Dynamics 365 customer engagement apps with added analytics, new partnerships

by Jason Gumpert

New apps for customer and relationship insights, plus new partnerships for customer service and lead intelligence round out next wave of offerings.

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Microsoft Dynamics Partner Roundup: Customer communications; NAV architect hire; NAV CfMD achievment; AX7 sales and use tax

by Linda Rosencrance

A selection of announcements from the Dynamics partner channel

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Insights, powered by InsideView, re-released for Microsoft Dynamics 365

by Linda Rosencrance

Sales application available at no cost with select Dynamics 365 online Professional and Enterprise subscriptions

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MSDW Podcast, October 7, 2016: Dynamics CRM at a crossroads, with Steve Mordue

by Jason Gumpert

RapidStart CRM CEO Steve Mordue is bullish on Dynamics 365, but is keeping his eye on the partner channel's ability to transition with Microsoft.

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Your CRM system: Nemesis or ally of the sales team?

by Pani Harito

Companies must battle the misconception that a CRM system will magically help salespeople sell more or become better at their jobs.

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Ignite 2016: Microsoft AI Tech Promises to Touch Consumers, Enterprises with Hyperscale Performance

by Dann Anthony Maurno

Artificial intelligence is already practical – both Rolls-Royce and the NFL use it. Now Microsoft will “democratize” it for all enterprises.

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Why Microsoft's Dynamics 365 SMB Strategy Must Offer More Than Simplicity

by James Crowter

Microsoft have revealed more details of their Dynamics 365 licencing to partners this week, and we now know how much further the SMB offering must evolve.