Field Service news & resources

Manufacturing and Microsoft: Making the marriage work

by Lou Washington
Microsoft and manufacturers continue to “work on the relationship” to keep it fresh.
Artificial Intelligence (AI) BI and Reporting Business Central Business Performance Mgmt Customer Engagement Data Integration Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Field Service

From the Microsoft Dynamics 365/CRM Blogs: Two-option sets; Business Process Flow; Flow or Logic Apps?; Mobile data options

by MSDW Reporter
A selection of the latest insight from the Dynamics 365/CRM blogs
Business Process Mgmt Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Field Service Field Service Flow Marketing Mobile Applications Power Automate Power Platform

Microsoft Dynamics Partner Roundup: CRM for mortgage brokers; Digital transformation in aerospace; D365 for higher ed; NAV for fresh food supply chain

by MSDW Reporter
A selection of announcements from the Microsoft Dynamics partner channel
Aerospace & Defense Azure Azure Machine Learning Business Central Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics NAV Education

Microsoft Azure IoT Hub previews automated device provisioning

by MSDW Reporter
Microsoft takes the shackles off of provisioning IoT devices, theoretically enabling IoT configurations of millions of devices
Azure IoT Suite Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Field Service Field Service Finance and Operations Internet of Things (IoT) Manufacturing

Microsoft Dynamics Partner Roundup: P2P alliance; African CSP; D365 field service; Sharepoint, Dynamics for government

by Linda Rosencrance
A selection of announcements from the Microsoft Dynamics partner channel
AppSource Business Central Cloud Cloud Solution Provider (CSP) Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Field Service Field Service

New Microsoft FastTrack for Dynamics 365 services underscore focus on customer success

by Dann Anthony Maurno
With new resources for Field Service and PSA, and for user adoption, Microsoft expands hands-on commitment to cloud services success
Customer Engagement Dynamics 365 FastTrack Field Service Field Service Financial Management Microsoft Corporate Order Management

Microsoft shows off Dynamics 365/CRM interface refresh, mobile updates, and a slew of app enhancements

by Jason Gumpert
Partners were treated to a non-NDA tour of the next CRM release, expected in July.
BI and Reporting Bots Business Process Mgmt Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Integration Dynamics 365 Dynamics CRM Field Service Field Service

Glympse launches location status integration for Microsoft Dynamics 365 Field Service customer experiences

by Jason Gumpert
Live map technician view and appointment ETA data tie into Dynamics with workflow-driven tools, location sharing for customers.
Business Performance Mgmt Business Process Mgmt Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Integration Dynamics 365 Field Service Field Service Food & Beverage Mobile Applications

Microsoft Dynamics Partner Roundup: Multichannel for AAA; MCP joins CRM partner; Contract management; Gold ERP competency

by Linda Rosencrance
A selection of announcements from the Microsoft Dynamics partner channel
Business Central Commerce Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL EDI Field Service Field Service

Microsoft Dynamics Partner Roundup: Rentals for Dynamics 365; Fresh food partnership; P2PE for Dynamics ERP; Finnish D365 win

by Linda Rosencrance
A selection of announcements from the Microsoft Dynamics partner channel
Business Central Credit Card Processing Customer Engagement Distribution Distribution Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Field Service Field Service

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How Automated Testing Transforms Dynamics 365 Updates

TheTestMart

External Users Demystified with Ben Vollmer & Resco

Resco

Join Us! External Users Demystified with Ben Vollmer & Resco

Resco

The Powercast: Expert Field Strategies for Power Platform

Resco

Dynamics 365: F&O or BC? A Customer Journey and Things to Consider

enVista
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Next Technology Investment for Your Business: HoloLens 2

Mazars

Learn how to pitch HoloLens 2 technology to your executives with a solid value proposition

AI Budgeting Business Central Collaborative Workspaces Customer Engagement Customer Service Insights Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics RMS Engineering Enterprise Asset Mgmt

Resco Field Service 2.0 Transition Guide for Dynamics 365

Resco

Making the switch from MSD365 Field Service or Xamarin app? Check out this transition guide from Resco... 

Business Central Customer Engagement Data Integration Data Management Data Migration Dynamics 365 Dynamics GP Energy Field Service Healthcare Manufacturing Mobile Applications

5 Steps to Boost Digitalization in Property, Housing, and Facility Maintenance

Resco

Discover the future of customer experience for your facility maintenance team

Automated Data Collection Business Central Customer Engagement Customer Experience (CX) Dynamics 365 Field Service Mobile Applications Power Platform Property Management Real Estate

Achieving Greater Insight, Not Bigger Data

Prodware

Shift your focus from data to insight to produce the right product at the right time

AI AI and Machine Learning Automated Data Collection Azure Consumer Goods Customer Engagement Customer Experience (CX) Customer Insights Customer Service Customer Service Insights Data Management Databases

August 2022 Update! Field Service Comparison Guide: Resco FS 2.0 vs. Microsoft Dynamics 365

Resco

Big changes are coming to the world of Field Service, are you ready? 

Business Central Customer Engagement Data Integration Data Management Dynamics 365 Energy Enterprise Asset Mgmt Field Service Industrial Equipment Manufacturing Mobile Applications Planning and Scheduling
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Better Management and Reporting for Seattle Public Utilities Watershed Protection

Arctic IT
Learn how SPU moved to a modern, mobile-enabled, integrated solution on Dynamics 365 and the Power Platform for monitoring and reporting on the watersheds.
Customer Engagement Dynamics 365 Field Service Field Service Mobile Applications Power Automate Power Platform Utilities

NAI Significa saves 10 minutes on every inspection after deploying Resco Inspections

Resco

 A leading global commercial real estate brokerage firm wanted to digitalize inspection process

Architecture Automated Data Collection Construction Data Integration Data Management Dynamics 365 Dynamics CRM Enterprise Asset Mgmt Field Service Financial Services Mobile Applications Planning & Scheduling

Speeding up estate inspections from 1 day to 3 hours with scalable mobile solution with Resco for Dynamics 365

Resco

Discover how one of the largest housing associations in the UK transformed inspections with mobile forms, data automation, and offline capabilities from Resco

Architecture Automated Data Collection Business Process Mgmt Data Integration Data Management Dynamics 365 Dynamics CRM Field Service Mobile Applications Power Platform Property Management Real Estate

Enterprise Inns Achieves 25% Increase of Completed Property Inspections with Resco

Resco

Learn how Britain's largest pub company transformed the way their field agents do business

Architecture Business Central Configuration & Development Construction Customer Engagement Customer Relationship Mgmt Data Integration Data Management Dynamics 365 Field Service Field Service Food & Beverage

Nurse Maude: Completing 5,000 patient visits a day with Resco Field Service 2.0

Resco

Learn how home healthcare organization Nurse Maude transformed their productivity and went fully paperless with Resco

Automated Data Collection Data Integration Data Management Dynamics CRM Field Service Healthcare Logistics Planning and Scheduling Scheduling
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MetaShip - Packing & Shipping Solution

Effortless Packing and Shipping, Seamlessly Integrated with Dynamics 365 Business Central MetaShip is a comprehensive...
AI Business Central Commerce Customer Engagement Distribution Dynamics 365 E-Commerce Field Service Finance and Operations Forecasting Manufacturing Mixed Reality
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