Microsoft seeing strong Dynamics 365 Field Services usage growth, says manager

October 4 2019

Microsoft Dynamics 365 Field Service growth is "on fire" these days. That's according to Ben Vollmer, global Dynamics 365 Field Service director, who noted positive signals across several metrics as the company heads into a busy event and sales readiness season.

Monthly active usage of Field Service is up over 100 percent year over year for the second year in a row,  Vollmer told Microsoft MVP Rick McCutcheon in a recent interview.

He also shared that Microsoft customers now manage 255 million customer assets in the cloud service and they are adding 15 million a month. By comparison, Vollmer said, a competing vendor recently reported that it manages 200 million assets after ten years in business.

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Prior to co-founding, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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