Field Service news & resources

Microsoft Azure IoT Hub previews automated device provisioning

by MSDW Reporter
Microsoft takes the shackles off of provisioning IoT devices, theoretically enabling IoT configurations of millions of devices
Azure IoT Suite Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Field Service Field Service Finance and Operations Internet of Things (IoT) Manufacturing

Microsoft Dynamics Partner Roundup: P2P alliance; African CSP; D365 field service; Sharepoint, Dynamics for government

by Linda Rosencrance
A selection of announcements from the Microsoft Dynamics partner channel
AppSource Business Central Cloud Cloud Solution Provider (CSP) Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Field Service Field Service

New Microsoft FastTrack for Dynamics 365 services underscore focus on customer success

by Dann Anthony Maurno
With new resources for Field Service and PSA, and for user adoption, Microsoft expands hands-on commitment to cloud services success
Customer Engagement Dynamics 365 FastTrack Field Service Field Service Financial Management Microsoft Corporate Order Management

Microsoft shows off Dynamics 365/CRM interface refresh, mobile updates, and a slew of app enhancements

by Jason Gumpert
Partners were treated to a non-NDA tour of the next CRM release, expected in July.
BI and Reporting Bots Business Process Mgmt Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Data Integration Dynamics 365 Dynamics CRM Field Service

Glympse launches location status integration for Microsoft Dynamics 365 Field Service customer experiences

by Jason Gumpert
Live map technician view and appointment ETA data tie into Dynamics with workflow-driven tools, location sharing for customers.
Business Performance Mgmt Business Process Mgmt Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Integration Dynamics 365 Field Service Field Service Food & Beverage Mobile Applications

Microsoft Dynamics Partner Roundup: Multichannel for AAA; MCP joins CRM partner; Contract management; Gold ERP competency

by Linda Rosencrance
A selection of announcements from the Microsoft Dynamics partner channel
Business Central Commerce Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL EDI Field Service Field Service

Microsoft Dynamics Partner Roundup: Rentals for Dynamics 365; Fresh food partnership; P2PE for Dynamics ERP; Finnish D365 win

by Linda Rosencrance
A selection of announcements from the Microsoft Dynamics partner channel
Business Central Credit Card Processing Customer Engagement Distribution Distribution Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Field Service Field Service

Microsoft Dynamics Partner Roundup: Invoice automation on AppSource; Rental and service CfMD; Partner's D365 Team; AX, CRM acquisition

by Linda Rosencrance
A selection of announcements from the Microsoft Dynamics partner channel
Accounting Customer Engagement Customer Insights - Journeys (Marketing) Distribution Distribution Dynamics 365 Dynamics AX Dynamics CRM Field Service Field Service Finance and Operations Invoice Processing

Purchasing in Microsoft Dynamics 365 for Field Service: Crucial to single-visit success

by Ruston Eads
Purchasing is a lesser-known functionality in Field Service Management, but is critical to ensuring technicians have the right products at the right time, advises Hitachi Sol...
Customer Engagement Dynamics 365 Field Service Field Service Inventory Management Preventive Maintenance Purchasing

From the Microsoft Dynamics CRM Blogs: Dashboards; Easy scheduling; Process flows; Legacy forms

by Linda Rosencrance
A selection of the latest insight from the Microsoft Dynamics CRM blogs.
Business Process Mgmt Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Dynamics 365 Dynamics CRM Field Service Field Service Project Management Sales Sales & Marketing

LATEST VENDOR RESOURCES

Beyond the ERP: Extending Dynamics 365 with a Mobile Field Sales Platform

Dynamics Mobile

The Missing Execution Layer: Connecting Dynamics 365 ERP to the Field

Dynamics Mobile

Top Features of the Business Central Sales & Service Module Every Partner Should Know

TD SYNNEX

How VCIO Mentors Young Leaders to Become Great Technology Professionals

VCIO Global

PartnerTalks: Miro Majtáz of Resco.net

MSDW Features
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Closing the Dynamics 365 Execution Gap: From ERP to the Field

Dynamics Mobile
How to connect Dynamics 365 with real-world field execution.
Business Central Dynamics 365 Field Service Finance and Operations

7 Digital Trends Disrupting Supply Chain Management

k-ecommerce

Ideas you can put to work to shake up your supply chain and disrupt your competitors

Business Central Distribution Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV E-Commerce Field Service Finance and Operations Manufacturing Mobile Applications Retail POS

Top 10 Things to Consider When Choosing a Field Service Solution Provider

Hitachi Solutions America
Finding the right field service solution provider can be just as important as finding the right field service solution
Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Field Service Field Service Finance and Operations
More Field Service White Papers

Optimizing Field Service Operations with Dynamics 365

iTransition
AI and Machine Learning Azure Business Process Mgmt Customer Engagement Dynamics 365 Field Service Field Service Healthcare

Centralized Customer Engagement Platform

iTransition
Business Process Mgmt Customer Engagement Customer Service Dynamics 365 Dynamics CRM Field Service Field Service Healthcare Manufacturing Sales Sales & Marketing

Collins Equipment Modernizes ERP by Moving from NAV to Business Central Cloud

Western Computer
Collins Equipment used an aging hardware refresh to move from Dynamics NAV to Business Central Cloud with Western Computer’s help.
Accounting Business Central Distribution Dynamics 365 Dynamics NAV Field Service Sales & Marketing Warehouse Management

City Facility Management Automates Processes to Better Serve Clients and Save Millions

Velosio
How one facilities management company upgraded their tech stack for automation and growth
Customer Engagement Dynamics 365 Field Service Field Service Finance and Operations Power Platform Property Management

Protech Automotive Solutions – Field Operations / Dynamics 365 + Power Platform

JourneyTeam
Transforming field operations with a connected Microsoft Dynamics 365 and Power Platform solution
Automotive Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Field Service Field Service Power Platform Project Operations Project Service Automation
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Dynamics Mobile Field Sales – Mobile Sales Execution for Microsoft Dynamics 365

Dynamics Mobile Field Sales extends Microsoft Dynamics 365 into the field, giving sales teams a mobile environment for...
Distribution Dynamics 365 Dynamics AX Dynamics NAV Field Service Inventory Management Warehouse Management

Healthcare Field Service Modernization & AI Readiness Assessment

Disconnected systems. Manual processes. Limited visibility. Sound familiar? Many healthcare organizations are focused on...
AI Agents Copilot Dynamics 365 Field Service Healthcare IT Asset Management (ITAM) Power Platform

Maplytics — a Location Analytical Companion for Dynamics 365 CRM

Maplytics is a Microsoft-certified geo-analytical mapping solution that embeds location intelligence directly into Microsoft...
Copilot Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Field Service Field Service Planning & Scheduling Planning and Scheduling

MetaShip - Dynamics 365 Packing & Shipping Solution

Effortless Packing and Shipping, Seamlessly Integrated with Dynamics 365 Business Central MetaShip is a comprehensive packing...
Business Central Commerce Customer Engagement Distribution Dynamics 365 E-Commerce Field Service Finance and Operations Forecasting Manufacturing Mixed Reality
More Field Service Solutions