Field Service news & resources

MSDW Podcast: Improving field service maturity with Dynamics ERP

by MSDW Reporter
Business Central Dynamics 365 Dynamics AX Dynamics NAV Field Service Finance and Operations MSDW Podcast Service Management
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How Microsoft customers should prepare for intelligent edge investment

by Eamon McCarthy Earls

As interest grows in edge computing scenarios, experts must offer strategies that build trust, says solution architect Andy Nelson

Automated Data Collection Azure Compute Customer Service Data Management Field Service Internet of Things (IoT) Security
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Microsoft reveals plans for Dynamics 365 and industry cloud 2021 release wave 2

by Jason Gumpert

Updates arriving from October 2021 to March 2022 include plans for Industry Cloud offerings.

2021 release wave 2 AI Accounting BI and Reporting Business Central Customer Engagement Customer Insights Customer Relationship Mgmt Customer Service Dynamics 365 Field Service Finance and Operations

Microsoft to retire on-prem Dynamics 365 Field Service in 2022

by Jason Gumpert

Customers should use the D365 migration program for guidance on transitioning, says program manager

Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Field Service Field Service
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Azure in the oil and gas industry: Technology and career options

by Jeff Christman

Widespread Azure uptake means changing tasks for cloud professionals working in oil and gas

Azure Compute Data Management Development Energy Field Service Integration Internet of Things (IoT) Oil

Microsoft Dynamics Partner Roundup: Inventory control; Payment integration; Construction management; Account schedules

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

Accounting BI and Reporting Business Central Construction Dynamics 365 Dynamics AX Dynamics NAV Field Service Finance and Operations Inventory Management Not For Profit Payment Processing
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Ecolab expands use of Microsoft Dynamics 365 mixed reality, HoloLens 2 with virtual visits in life sciences

by Jason Gumpert

Life sciences division expands company's other industry-focused mixed reality use cases

Chemicals Customer Engagement Customer Service Dynamics 365 Dynamics CRM Field Service Field Service HoloLens Life Sciences Manufacturing Mixed Reality Power Apps

Microsoft Dynamics Partner Roundup: UCM Connector; ITSM Power Apps; ISO certifications; Europe expansion

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

Customer Service Data Integration Dynamics 365 Field Service IT Service Management (ITSM) Quality Control
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PowerHouse Dynamics launches ConnectWare for connected kitchens

by MSCN Reporter

The new Wi-Fi module is based on an Azure Sphere chipset

Azure Field Service Food & Beverage Hospitality Internet of Things (IoT)
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Microsoft introduces Telecommunications Accelerator for Dynamics 365 and Power Platform

by Jason Gumpert

Place entity and others are based on industry group's framework

BI and Reporting Customer Engagement Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Field Service Portals Power Apps Power Platform Sales & Marketing Telecommunications

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The Powercast: Expert Field Strategies for Power Platform

Resco

What You Need to Know About the Perils of Overly Customizing Microsoft Dynamics CRM

Aha Apps

Syncing Field Service Technician Bookings To Outlook Calendar

Aha Apps

Dynamics 365: F&O or BC? A Customer Journey and Things to Consider

enVista

PartnerTalks: Andrew Lorraine of Resco.net

Resco
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6 Reasons Why You Should Invest in Field Service Automation

Aha Apps
The ultimate resource for implementing automation solutions that streamline your field operations, elevate customer experience, and drive revenue growth
Customer Engagement Customer Experience (CX) Dynamics 365 Dynamics CRM Field Service

The Right Questions To Seal The Deal

Aha Apps

Mastering the art of asking the right questions is vital to qualifying prospects and closing the sale

Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Field Service Finance and Operations Manufacturing Sales & Ops Planning

6 Reasons Why You Should Invest in Field Service Automation

Aha Apps

A field service automation guide

Customer Engagement Customer Service Dynamics 365 Dynamics CRM Field Service

Next Technology Investment for Your Business: HoloLens 2

Mazars

Learn how to pitch HoloLens 2 technology to your executives with a solid value proposition

AI Budgeting Business Central Collaborative Workspaces Customer Engagement Customer Service Insights Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics RMS Engineering Enterprise Asset Mgmt

Resco Field Service 2.0 Transition Guide for Dynamics 365

Resco

Making the switch from MSD365 Field Service or Xamarin app? Check out this transition guide from Resco... 

Business Central Customer Engagement Data Integration Data Management Data Migration Dynamics 365 Dynamics GP Energy Field Service Healthcare Manufacturing Mobile Applications
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Better Management and Reporting for Seattle Public Utilities Watershed Protection

Arctic IT
Learn how SPU moved to a modern, mobile-enabled, integrated solution on Dynamics 365 and the Power Platform for monitoring and reporting on the watersheds.
Customer Engagement Dynamics 365 Field Service Field Service Mobile Applications Power Automate Power Platform Utilities

NAI Significa saves 10 minutes on every inspection after deploying Resco Inspections

Resco

 A leading global commercial real estate brokerage firm wanted to digitalize inspection process

Architecture Automated Data Collection Construction Data Integration Data Management Dynamics 365 Dynamics CRM Enterprise Asset Mgmt Field Service Financial Services Mobile Applications Planning & Scheduling

Speeding up estate inspections from 1 day to 3 hours with scalable mobile solution with Resco for Dynamics 365

Resco

Discover how one of the largest housing associations in the UK transformed inspections with mobile forms, data automation, and offline capabilities from Resco

Architecture Automated Data Collection Business Process Mgmt Data Integration Data Management Dynamics 365 Dynamics CRM Field Service Mobile Applications Power Platform Property Management Real Estate

Enterprise Inns Achieves 25% Increase of Completed Property Inspections with Resco

Resco

Learn how Britain's largest pub company transformed the way their field agents do business

Architecture Business Central Configuration & Development Construction Customer Engagement Customer Relationship Mgmt Data Integration Data Management Dynamics 365 Field Service Field Service Food & Beverage

Nurse Maude: Completing 5,000 patient visits a day with Resco Field Service 2.0

Resco

Learn how home healthcare organization Nurse Maude transformed their productivity and went fully paperless with Resco

Automated Data Collection Data Integration Data Management Dynamics CRM Field Service Healthcare Logistics Planning and Scheduling Scheduling
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Dynamics Advanced Field Service - HSO Innovation

HSO Innovation offers new ways, using new technology, new applications, new processes, and new approaches to assist our...
Customer Engagement Dynamics 365 Field Service Field Service Invoice Processing Professional Services Service Management
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